Sr Supervisor Quality

Hershey Company; Munster (IN); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Quality Control Sr Supervisor dedicated to ensuring food safety and quality. This role involves supervising quality control analysts, developing procedures to meet corporate and regulatory standards, and leading interactions between departments to achieve quality objectives. The ideal candidate will have a strong background in quality management systems, statistical analysis, and effective communication skills. Join a dynamic team committed to excellence and innovation in food safety and quality assurance.

Qualifications

• Bachelor’s degree in relevant discipline is required.
• Experience in quality management systems is essential.

Responsibilities

• Supervise production records and implement improved processes.
• Maintain and improve analysis techniques for products.
• Interact with teams to maintain product supply and quality.

Skills

Fluent in English

Knowledge of manufacturing operations

Familiarity with HACCP

Familiarity with GFSI, ISO, BRC standards

Experience in quality management systems

Experience with statistical sampling plans

Effective communication skills

Knowledge of process development

Familiarity with quality systems

Education

Bachelor’s Degree in Biology

Bachelor’s Degree in Microbiology

Bachelor’s Degree in Biochemistry

Bachelor’s Degree in Chemistry

Job description

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Posted Date: Feb 25, 2025

Requisition Number: 124514

Position Title: Quality Control Sr Supervisor

Reports to Title: Quality Assurance Manager

Dept / Function: Quality Control

Summary:

Position committed to food safety and quality carrying out activities directly and indirectly designing, developing, obtaining, manufacturing, distributing, and/or selling our products to satisfy our customers and consumers.

Reviewing and developing procedures to control and ensure quality practices according to the corporate policies and domestic & international regulations in order to make them consistent with established standards.

Supervising the activities, workload, and responsibilities of the Quality Control Analysts in the Production Processes and Laboratory activities, engaged in performing chemical and physical tests required for quality control of processes and products, auditing the manufacturing processes and procedures to ensure adherence to internal policies and the regulations.

Leading the interaction between Quality Control department and the other teams of the plant to achieve the objectives of the department and the company.

Compiling and recording data and preparing records and reports on quality control activities and procedures for the Quality Control Department and Physicochemical Analysis Laboratory.

Complete required validation and verifications of the system. (SQF, PEP, HACCP, RACQP, MCP, SPC).

Lead the interaction between intermediate costumers to identify opportunities of improvement to assure the quality of our products. Performing periodical audits to verify the correct handling of our products and also to correct defects or improve internal processes like packaging, transporting, storing, etc., reducing product returns from our clients. Supervising the good manufacturing practices in order to make them consistent with established standards and policies.

Responsibilities:

• Supervise and review production records and reports, develop and analyze statistical process controls, make recommendations to implement improved processes, prove the accuracy and efficiency of the updates to the procedures made by the Quality Assurance area, audit the manufacturing processes to ensure the compliance with the corporate and local policies, as well as the Mexican and US regulations.
• Supervise Laboratory Activities, maintain and improve analysis techniques for core and new products.
• Validate, Verify and Monitor the manufacturing processes to document and assure its safety and quality.
• Effectively interact with Production and Development teams to maintain product supply and help introduce new products or changes in current products by: Participating in QDRs, Reviewing and approving test protocols, Participating in production trials, Giving recommendations from the quality perspective to improve new processes, Providing analysis results for physicochemical properties.

Skills required:

• Second language: English (Fluid)
• Knowledge of manufacture operations.
• Familiarity with HACCP.
• Familiarity with the Standards, GFSI, ISO, BRC, etc.
• Experience in quality management systems.
• Experience with statistical sampling plans and trending analyses.
• Effective communication of technical and nontechnical information at various levels both internally and externally
• Knowledge of process development
• Familiarity with quality systems.

Education:

Bachelor’s Degree in Biology, Microbiology, Biochemistry, Chemistry or other relevant discipline