Senior Quality Assurance Specialist

NGV Software India; United States; Remote; USD 60,000 - 100,000; Full time

Job summary

An innovative firm is seeking experienced Quality Assurance Specialists for full-time work-from-home opportunities. In this role, you will apply your extensive QA knowledge to enhance product quality and streamline processes. Collaborating with cross-functional teams, you will oversee testing phases and maintain test cases, ensuring that customer expectations are met. This position offers a chance to contribute to impactful projects while working in a dynamic and fast-paced environment. If you are passionate about quality assurance and eager to make a difference, this opportunity is perfect for you.

Qualifications

• 4-10 years of hands-on experience in testing enterprise-level products.
• Experience working with Scrum Teams delivering SaaS solutions.

Responsibilities

• Monitor customer escalations and reproduce defects in-house.
• Work closely with development and automation resources on projects.

Skills

Quality Assurance

Testing Enterprise-Level Products

Risk Identification

Multitasking

SaaS Solutions

Tools

JIRA

TestRail

Job description

NEOGOV is the market and technology leader in human resources software for the public sector.

NEOGOV s HR suite empowers public sector HR to streamline processes in a centralized platform.

We are looking for seasoned Quality Assurance Specialists for full time WFH opportunities from India.

What You'll Do

• Gain a clear understanding of QA principles and methodology, and be able to apply this understanding directly to concrete QA problems
• Monitoring customer escalations, reproducing defects in-house and driving issues to closure
• Communicates with product managers and customer support specialists on production issues.
• Working closely with development and automation resources to drive current and future projects
• Develop subject matter expertise and maintain test cases as well as requirement traceability matrices
• Oversee testing phases, product maintenance releases and new development projects
• Work with other QA Analysts, Developers, Customer Success and Product Managers to develop, maintain, and execute quality assurance testing procedures.
• Identify test data requirements and generate required test data
• Suggest productivity tools that are required to improve testing efforts
• Prioritize test cases taking into account business priorities and risks

What You'll Bring To The Table:

• 4-10 years of hands-on experience in testing enterprise-level products with longer durations in at least 2 projects is a MUST HAVE.
• Experience working with Scrum Teams delivering SaaS solutions.
• Hands-on experience with JIRA and TestRail
• Ability to learn new computer applications.
• Ability to identify risks and red flags as they arise and take the appropriate action.
• Ability to multitask in an effective manner and to work successfully in a fast-paced environment.
• Ability to balance the demands of new projects, maintenance and support, customer expectations, and staff development.

You can find more about us here -

About Our HRMS Systems For Public Sector | NEOGOV

NGV Software India | NEOGOV

Regards,

Dhivya Dharshini.M |HR Team

NEOGOV India Operations

[e-mail]