Sr. Supervisor, Operations (2nd shift)

American Water Co.; Plainfield (NJ); On-site; USD 68,000 - 115,000; Full time

Job summary

American Water is seeking a Sr. Operations Supervisor to oversee the Distribution crew in Plainfield, NJ. This role involves managing day-to-day operations, ensuring safety, and compliance, while developing personnel. Candidates should possess leadership skills, relevant experience in operations, and a Bachelor’s degree. The position offers competitive salary and benefits.

Benefits

401(k)

Employee Stock Purchase Plan

Comprehensive health and wellness benefits

Paid time off

Professional development opportunities

Qualifications

• Minimum 2-5 years experience in operations.
• Knowledge of the regulated water business.
• Management of 24/7 operations.

Responsibilities

• Supervise day-to-day water operations.
• Manage performance and assign work.
• Ensure compliance with regulations.

Skills

Leadership

Safety Management

Customer Service

Regulatory Knowledge

Team Development

Education

Bachelor's degree or equivalent experience

Job description

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Company: American Water Works Company Inc

Requisition ID: 108164

Share Our Purpose. Be Yourself. Feel Valued.

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different . We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.

About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

As one of the fastest growing utilities in the U.S., American Water expects to invest $40 to $42 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.

American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18thon Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense Excellence Award, among additional state, local and national recognitions.

For more information,visitamwater.com and joinAmerican Water onLinkedIn ,Facebook ,Twitter andInstagram .

New Jersey American Wateris seeking a field operations leader to join our team inPlainfield, NJ. As theSr. Operations Supervisor, you will oversee and manage the day-to-day activities of our Distribution crew. This team is responsible for maintaining the integrity of our assets in the field, including water mains, services, pipelines, hydrants, meters and other equipment. The Sr. Supervisor will be responsible for assigning work, scheduling, managing performance, and ensuring safety and compliance of our 2nd shift crews.

*Note-This role is 2nd shift (Monday-Friday, 3:30pm-12am)

Posted Range: $68,640/annually- $114,660/annually.

The base salary range represents a good faith salary range for this position. This position is eligible for annual incentive pay and has the opportunity for continued salary growth. If you are hired at American Water your base salary compensation will be determined based on factors such as market, geography, skills, education and/or experience. At American Water, we are committed to pay equity.

In addition to compensation, you will be offered a comprehensive benefits package including 401(k),Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more!

American Water is also proud to offer employees learning opportunities and work experiences to grow professionally!

Primary Role

Supervises the day-to-day water and/or wastewater operations in accordance with Company policies and procedures and all applicable governmental laws and regulations. This position also has an on-call rotational responsibility.

Key Accountabilities

• Supervise and coordinate regional construction, operations, and maintenance within established budget limitations.
• Assurespolicies, procedures, programs and performance are adhered to ensure the continuing and increasing operational efficiency, effectiveness, and profitability.
• Train and develop personnel in proper operational integrity (quality, environment, reliability, health, safety, security,etc,is maintained.
• Obtains all required permits, licenses, rights of way, etc. required for proper compliance.
• May be involved in customer service related issues.
• Implement and foster the coaching and development of employees, including idea generation, within respective functional areas.
• Support the Business Development function in the operational analysis pricing and integration of water and wastewater business opportunities in both the regulated and non-regulated markets
• Supports manger to ensure effective peoplemanagement policies and practices are developed and implemented (e.g., time and attendance, workforce management, etc.) and ensure resources are developed and deployed appropriately.
• Continue to reinforce the importance of developing a diverse workforce.
• Work collaboratively with other functional leads to mitigate business risks.
• Implement effective communications at all levels of our operations.
• Provide effective leadership that will enhance our abilities to be flexible to changing business environments.
• Contribute to effective communication bylistening and providing constructive feedback; supporting the creationof an open and honest work environment; cascading and sharing knowledge and information relevant to other members of the team and colleagues across the business.

Knowledge/Skills

• Knowledge of the regulated water business and the regulations impacting the business.
• Knowledge of process and operational areas.

Experience/Education

• Bachelors or equivalent experience.
• Minimum 2-5 years experience in operations.
• 24/7 operations.

Travel Requirements

• Local and occasional regional travel.

Work Schedule

• Full-time, Monday-Friday
• 2nd shift, 3:30pm-12am
• On-site

Prioritizes & Role Models Safety

Develops Talent

Plans, Aligns, & Directs

Drives Engagement

Decision Quality

Join American Water... We Keep Life Flowing

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they arean individual with a disability, protected veteran or other status protected by federal, state, and local laws.