Sr Student Services Specialist

University of Oklahoma in; Norman (OK); On-site; USD 35,000 - 55,000; Full time

Job summary

An established educational institution is seeking a Sr Student Services Specialist to support students in their journey to employment. This role involves collaborating with specialists, assisting students, and engaging community partners to create job opportunities. The ideal candidate will have a strong background in office management or student services, effective communication skills, and a detail-oriented approach. Join a vibrant community that values inclusivity and innovation, and help empower students to achieve their career goals.

Qualifications

• Minimum 18 months experience in office management or student services.
• Experience working with youth with disabilities is preferred.

Responsibilities

• Collaborate with PreETS Specialists and DRS to support students.
• Manage departmental personnel and payroll issues.
• Organize clerical functions and supervise staff.

Skills

Effective verbal and written communication

Database management

Detail-oriented

Report production

Rapport-building

Education

High School Diploma or GED

Some college education

Job description

Sr Student Services Specialist (Project Management)

The Tulsa Work Skills Trainers (Team WST) collaborate with pre-ETS specialists and DRS to support students seeking employment or the skills needed to obtain and maintain employment during high school. Responsibilities include working with students, assisting in schools, and engaging community partners to find employment opportunities.

Responsibilities:

1. Collaborate with PreETS Specialists and DRS.
2. Work with students seeking employment.
3. Assist PreETS Specialists in schools.
4. Identify community partners seeking employees.
5. Organize and coordinate clerical functions, possibly supervising staff.
6. Manage departmental personnel and payroll issues.
7. Monitor and control budget expenses.
8. Review and improve office procedures for efficiency.
9. Assist students and provide information.
10. Handle internal and external customer complaints.
11. Review billing from contractors and vendors, making necessary adjustments.
12. Maintain filing systems, including confidential documents.
13. Manage cash accounts, credit cards, and billing.
14. Perform additional duties as needed.
15. Potentially select, train, and evaluate staff performance, and manage staff schedules and time tracking.

Minimum Qualifications:

• High School Diploma or GED and some college education.
• At least 18 months' experience in office management or student services.

Skills:

• Effective verbal and written communication.
• Ability to read and understand written instructions.
• Proficient in database management.
• Detail-oriented with accuracy in data handling.
• Ability to produce reports and meet deadlines.
• Strong rapport-building skills with students, faculty, and staff.

Working Conditions:

• Sitting for extended periods.
• Repetitive motions.
• Possibility of bending, lifting, and carrying.
• Standard office environment.
• Pressure to meet productivity standards.

Preferred Qualifications:

• Experience working with youth with disabilities.
• Job coaching experience and certification.

Additional Information:

If selected as a final candidate, compliance with The University of Oklahoma Norman Campus Tuberculosis Testing policy is required. Details are available at https://hr.ou.edu/Policies-Handbooks/TB-Testing.

Why You Belong at the University of Oklahoma: We foster an inclusive culture of respect, civility, belonging, and access, enriching our community and inspiring innovation, creativity, and collaboration.

Equal Opportunity Statement: The University of Oklahoma does not discriminate based on race, color, national origin, sex, sexual orientation, gender identity, age, religion, disability, political beliefs, veteran status, or other protected statuses, in accordance with applicable laws.