Sr Strategic Sourcing Manager

ServiceNow

West Palm Beach (FL)

Hybrid

USD 140,000 - 245,000

Full time

14 days+

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Benefits offered by this job

Health plans

401(k) Plan with company match

Employee Stock Purchase Plan (ESPP)

Flexible time away

Family leave programs

Job summary

ServiceNow is hiring for a senior sourcing leader to drive value through strategic procurement across multiple business functions. You will manage the sourcing lifecycle, negotiate terms with vendors, and collaborate with legal and finance to reduce risk and enable growth.

The role requires 10+ years in sourcing/procurement in a high-growth environment, with expertise in Professional Services and related sub-categories. Global contracting experience and MBA/CPP/CPPM are valued assets.

Qualifications

10+ years in strategic and operational sourcing and procurement.
Proven expertise in Professional Services and sub-categories like IT Services, Contingent Workforce, Consulting, Employee Benefits, Workplace Services, Finance, Tax, Sales, GTM, Facilities, Real Estate, Security.
Strong negotiation and relationship-building with internal and external partners.
Deep knowledge of contract development and related legal issues.

Responsibilities

Drive best value supplier selection to achieve year over year savings on over $600M spend.
Manage sourcing and contracting processes including evaluating, negotiating, and entering into contracts and renewing relationships with suppliers.
Identify, evaluate and implement sourcing industry trends to advance company strategic sourcing excellence.
Strengthen partnerships with business functions to provide valuable consultation.
Develop a strong advisory relationship with the legal function to ensure best-in-class contracting practices globally.

Skills

Strategic sourcing

Procurement

Contract negotiation

Vendor management

Cross-functional collaboration

Financial analysis

Project management

Education

MBA preferred

CPP/CPPM designation

Job description

Company Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Company Description

Join us to put AI to work for people.

Job Description

Drive best value supplier selection to achieve year over year savings on over $600M spend
Practice tenured experience in category management and sourcing in areas: HR, Finance, Tax, Contingent Workforce, Sales, GTM, Benefits, Workplace Services, Facilities, Real Estate, Security
Ensure sourcing serves as a critical enabler and value add to the business, while also governing spend and reducing contractual risk for our business stakeholders in operations
Manage, advise, and engage in the sourcing and contracting processes including evaluating, negotiating, and entering into contracts and renewing relationships with suppliers of goods and services.
Identify, evaluate and implement sourcing industry trends to advance company strategic sourcing excellence
Strengthen partnerships with business functions across the company to provide valuable consultation.
Ensure key business partners understand the strategic and tactical direction for sourcing efforts allowing for integration with company and department strategies
Develop a strong strategic advisor/partner relationship with the legal function to ensure best in class contracting practices are in place globally

Qualifications

What You Bring

A successful candidate will bring 10+ years of experience in the strategic and operational aspects of sourcing and procurement within a high-growth, dynamic environment, with demonstrated expertise in the Professional Services category and related sub-categories such as IT Services, Contingent Workforce, Consulting, Employee Benefits, Workplace Services, Finance, Tax, Sales, GTM, Facilities, Real Estate, and Security.
This individual will be equipped to build and maintain a world-class team of employees and service partners, while bringing exceptional negotiation skills and the ability to cultivate strong internal and external relationships at all levels.
The role requires deep knowledge of contract development and related legal issues, strong project management skills, a customer-focused mindset, and demonstrated success in developing and implementing strategy, governance, and structure in a rapidly changing environment.
The ideal candidate will be adaptable, analytical, strategic, and execution-oriented, with a creative problem-solving approach, a strong track record of influencing and negotiating competing priorities among business partners, and the ability to communicate clearly and concisely with cross-functional stakeholders and executives.
A strong grasp of business-oriented financial concepts, financial analysis, budget formulation, and business case development is also required, along with one or more relevant industry designations such as CPP, CPPM, or equivalent; an MBA degree is preferred.

For positions in this location, we offer a base pay of $139,900 - $244,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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