Sr Specialist Field Engineering

Witt/Kieffer; Camby (IN); Remote; USD 50,000 - 90,000; Full time

Job summary

Join a forward-thinking company as a Field Service Specialist, where you'll provide vital technical support for industrial and marine gear systems across North America. This role involves hands-on fault diagnosis, maintenance, and repairs, ensuring optimal performance in challenging environments. With a commitment to excellence, you'll work closely with customers and internal teams, utilizing your expertise in mechanical and electrical systems. Enjoy a collaborative work culture that values your contributions and offers opportunities for professional growth. If you're ready to make an impact and thrive in a dynamic setting, this position is for you!

Qualifications

• 8+ years of relevant experience with a degree.
• Experience with assembly and repair of gear systems.

Responsibilities

• Perform equipment fault diagnosis and repairs.
• Document service order execution in CRM system.

Skills

Mechanical skills

Electrical skills

Hydraulic skills

Troubleshooting

Communication skills

Microsoft Office Suite

Customer service

Decision-making

Problem-solving

Multi-tasking

Education

Associates Degree

Bachelors Degree

Tools

High torque hydraulic tools

Torque wrenches

Laser alignment tools

Vibration measuring tools

Job description

About the Organization RENK America is a leading supplier in the defense, marine and industry sector with superior mobility, propulsion and drive train solutions. Our tradition is centered on precision-engineered systems for maximum impact, efficiency and endurance. RENK's ambition is to support each and every one of its customers to exceed standards in harsh conditions and combat situations. RENK America employs over 500 employees at our US locations in Muskegon, Michigan, Cincinnati, Ohio, Camby, Indiana and Roseville, Michigan. RENK America is driven by this sense of pride and purpose in our country and our community.

Description

Job Description:

The Field Service Specialist is a remote position that reports to the Service Manager and provides onsite and remote technical/engineering assistance, time sensitive emergent repairs, corrective maintenance, material on the RENK Industrial and Marine Gears, located throught the US and North America.

Essential Functions:

• Perform equipment fault diagnosis, assessment and repair.
• Perform scheduled maintenance services.
• Perform mechanical, electrical, hydraulically and controlling tasks, including repair, maintenance, commissioning, assembly work, installation checks, (inner and outer) alignment checks, setting tooth contact, electrical signal checks, troubleshoot and repair.
• Document Service order execution in the Customer Relations Management (CRM) system.
• Create Service reports and modify/correct as needed.
• Maintain tool inventory and equipment calibration.
• Attend customer technical review meetings as requested.
• Attend vendor sites for technical/commercial clarification as requested.

Position Requirements

Qualifications:

• Associates Degree with 8+ years relevant experience
• Bachelors Degree with 6+ years relevant experience
• Minimum education and years of experience requirements are not to be used exclusive of other leveling factors. Substitution of additional relevant education and experience for stated qualifications may be considered.
• Minimum 2 years of work experience with the assembly, test, troubleshooting, maintenance and/or repair of Gear systems or other similar equipment is required.
• Other heavy equipment maintenance experience will also be considered.
• Proficiency using Microsoft Office Suite
• Ability to work well with internal and external customers representatives.
• Excellent written and verbal communications skills.
• Must be willing to travel, both within CONUS.
• Must be able to move freely without accommodation throughout the product service environment.
• Must be able to obtain a security clearance.
• Fluent in written and spoken English.
• Must be able to multi-task, think quickly, and work independently
• Demonstrate a high level of decision-making skills, problem-solving skills, and professionalism.
• Strong self-motivation and inter-personal skills; Maintain a positive “can-do“ attitude.
• Displays excellent prioritization skills in order to assure timely completion of tasks.
• Possess a high level of honesty, reliability, tactfulness, and confidentiality.
• Basic knowledge of mechanics; hydraulics; transmission and gear drive parts such as gears, housings, seals, clutches, and shafts; knowledge of performance parameters such as speed, RPM, torque, power and gear ratios.

Preferred Additional Skills:

• Experience in handling high torque hydraulic tools, torque wrenches, rigging devises, crane etc.
• Experience in handling of measuring equipment as in- outside micrometers, line bore gauges, laser alignment tools, vibration measuring tools.
• Handling of electrical measuring devises for repair and troubleshoot, parts swap or modifications on the electrical system.
• Manufacturing experience, including assembly and testing of large gear drive systems.

RENK Systems Corporation promotes Equal Employment Opportunity for all of its employees. RENK Systems Corporation will not discriminate in hiring, employment and discharge with respect to race, color, religion, sex, national origin, disability, age, political beliefs and marital or familial status.

Full-Time/Part-Time Full-Time

Exempt/Non-Exempt Exempt

EOE Statement RENK America is proud to be an Affirmative Action/Equal Opportunity Employer. RENK America is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. RENK America maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

This position is currently accepting applications.