Sr. Specialist, Business Segment Operations

FNBO; Omaha (NE); Hybrid; USD 41,000 - 66,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k with matching

Time Off Programs

Health Savings Account (HSA)

Employee Banking

Growth Opportunities

Tuition Assistance

Short/Long Term Disability Insurance

Job summary

FNBO in Omaha, NE seeks a Sr. Specialist to handle collateral processing and loan document reviews while building strong relationships with peers and customers. The role is hybrid, with three on-site days and two remote days.

Duties include reviewing consumer loan documents, processing requests, handling liens, and ensuring policy compliance. The ideal candidate has 2+ years in loans/credit and experience with MS Office, Foundation and First Work. Attention to detail is essential.

Qualifications

• 2+ years of loans or credit experience.
• Ability to read and interpret loan documents.
• Ability to evaluate processes and identify improvements.
• Understanding of credit and retention policy.
• Strong organizational and deadline management skills.
• Self-motivated, results oriented with problem solving.
• Experience with MS Office, Foundation and First Work.

Responsibilities

• Review consumer purpose loan documents based on standards.
• Respond and process email and phone requests promptly with quality service.
• Process lien filings and releases accurately and timely.
• Monitor liens requiring ongoing maintenance.
• Review insurance documents and escalate issues.
• Maintain regular attendance and adherence to schedule.
• Adhere to bank policies, laws and role regulations.

Skills

Loans experience

Read loan docs

Process improvement

Credit policy understanding

Organizational skills

Self-motivated

Problem solving

MS Office proficiency

Tools

Microsoft Office Programs

Foundation

First Work

Job description

At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success.

Summary Of The Job

Sr. Specialist duties will include but are not limited to Collateral processing, review of loan documentation while creating and maintaining a positive relationship with peers, business partners, and customers.

About This Role

Key Accountabilities:

• Review consumer purpose loan documents based upon specific standards
• Respond and Process e-mail and phone requests in a timely manner while providing a quality customer experience through delivery of accurate information
• Process lien filings and releases accurately and timely
• Monitor liens that require ongoing maintenance
• Review insurance documents and elevate issues
• Demonstrates regular and predictable attendance, punctuality and adherences to agreed upon schedule of availability.
• Understand and adhere to all bank policies, laws and regulations applicable to the role

The Ideal Candidate For This Role

Knowledge, Skills, Experience Qualifications:

• 2 or more years of loans or credit experience
• Ability to read and interpret loan related documents such as memo’s, notes, deeds/mortgages, title policies, security agreements, and more
• Ability to evaluate processes and procedures to make improvements
• An understanding of credit and retention policy
• Strong organizational skills and the ability to manage multiple deadlines as required
• Self-motivated, results orientated person with problem solving skills
• Experience in the use of Microsoft Office programs, Foundation, and First Work

Candidates must possess unrestricted work authorization and not require future sponsorship.

Compensation

Compensation range (base pay): $41,116.00-$65,787.00

This role may have a specific starting pay within this range. Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level.

Work Environment

It is anticipated that the incumbent in this role will work in a hybrid capacity, balancing in-person collaboration three (3) days a week with remote flexibility two (2) days a week. As part of our team, you’ll experience the energy and relationship-building of face-to-face collaboration while still enjoying the flexibility of remote workdays. We provide the tools and technology to ensure seamless transitions between work environments, supporting your productivity wherever you are. Please note that work location is subject to change based on business needs.

Benefits Overview

We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Time Off Programs
• Health Savings Account (HSA)/Dependent Care
• Employee Banking
• Growth Opportunities
• Tuition Assistance
• Short-Term/Long-Term Disability Insurance

Learn more about FNBO benefits here: https://www.fnbo.com/careers/benefits/.

Job number: R-20261779

Equal Opportunity & Belonging

FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves—no matter their role or where they are in their journey.

Learn more here.

FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity.

Application Deadline

All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.