Sr. Solutions Engineer

EOG Resources; Houston (TX); On-site; USD 110,000 - 160,000; Full time

Job summary

EOG Resources is seeking a Sr. Solutions Engineer to drive data analysis and the development of analytical tools for land operations. You will collaborate with the development and land teams to implement software specs and present results clearly to end users.

Responsibilities include leading cross-functional teams, analyzing production issues, creating technical documentation, and supporting both in-house and third-party applications. Experience in Oil & Gas is highly valued.

Qualifications

• Bachelor's degree in Business, Computer Science, or Information Systems is preferred.
• 5+ years' experience in land support or Information Systems.
• Familiarity with the Oil & Gas industry is a must.
• Proven leadership and project management skills.
• Strong ability to gather and document business requirements and design workflows.

Responsibilities

• Perform data analysis and provide customer support for software applications.
• Analyze production issues and implement short- and long-term fixes.
• Test and support deployment of applications and releases.
• Prepare administrator documentation and train users.
• Develop specifications for new or existing products and create SQL-based reports.

Skills

Data analysis

Team leadership

Analytical abilities

Requirements gathering

Education

Bachelor's degree in Business, Computer Science, or Information Systems

Tools

TOAD

Crystal Reports

Business Objects

SQL

Spotfire

Python

Microsoft Office (Word/Excel/Access/PowerPoint/Visio/Project)

Oracle

SQL Server

Elasticsearch

MEMSQL

Job description

The key responsibilities of a Sr. Solutions Engineer focus on data analysis, the development and customization of analytical tools for land and providing customer support for all assigned software applications. The Sr. Solutions Engineer must work closely with the development and land teams to ensure specifications for software are implemented accurately and presented to end users articulately.

Essential Functions and Principal Accountabilities:

• Data analysis
• Customer Support
• Analyzing day-to-day production issues and identifying short term/long term fixes
• Tracking and appropriately escalating production issues
• Testing and supporting the deployment of applications
• Supporting application releases and changing management functions
• Preparing and maintaining comprehensive administrator documentation
• Support and develop proprietary software applications
• Support and upgrade 3rd party products used by land
• Identifying, documenting, and reporting software bugs/functionality issues to vendors and monitoring them for corrective action
• Creating specifications for new or existing products
• Creating/using SQL for data analysis, QA testing, issue resolution and reporting
• Interfacing between business users, tech support, IT project managers and software vendors, including training and workshop facilitation
• Utilize AI-powered tools to support and accelerate research, data analysis, system design, SQL scripting, and technical documentation, staying current with emerging AI capabilities relevant to land and information systems.
• Act as a Team Leader by coordinating with Users, Developers and various other groups.
• Organize a project in its entirety and articulate the project as a logical sequence of executable tasks.
• Provide strategic planning that meets corporate goals and objectives.

Qualifications:

• Bachelor's degree in Business, Computer Science, or Information Systems preferred
• 5 plus years' experience in land support or Information Systems
• Familiarity with the Oil & Gas industry a must
• Excellent team leadership/project management skills
• Strong analytical abilities
• Ability to Gather and document business requirements, develop system specification documents, and design workflow charts and process maps
• Experience with QC/QA software testing procedures
• Strong experience of query/reporting tools such as TOAD, Crystal Reports/Business Objects, SQL, Spotfire, Python
• Working knowledge of Microsoft products: Word/Excel/Access/PowerPoint/Visio/Project
• Working knowledge of relational databases-Oracle, SQL Server
• Experience with Oil & Gas Land, Accounting and/or Financial Reporting, Python, Elasticsearch, and/or MEMSQL a plus
• Minimal travel including International

Position will be filled at a level commensurate with experience.

EOG Resources is an Equal Opportunity Employer, including Veterans and Disabled.