Sr. Solutions Engineer

EOG Resources, Inc.; Houston (TX); On-site; USD 120,000 - 150,000; Full time

Job summary

EOG Resources, Inc. is seeking a Senior Solutions Engineer focused on data analysis and the development and customization of analytical tools for land operations.

You will provide customer support for all assigned software applications and work closely with the development and land teams to ensure software specifications are implemented accurately and presented clearly to end users.

Qualifications

• Bachelor's degree in Business, Computer Science, or Information Systems preferred.
• 5+ years' experience in land support or Information Systems.
• Familiarity with the Oil & Gas industry is a must.
• Excellent team leadership and project management skills.
• Strong analytical abilities.
• Ability to gather and document business requirements, develop system specification documents, and design workflow charts and process maps.
• Experience with QC/QA software testing procedures.
• Proficient in query/reporting tools (TOAD, Crystal Reports/Business Objects, SQL, Spotfire, Python).
• Working knowledge of Microsoft Word/Excel/Access/PowerPoint/Visio/Project.
• Experience with Oracle and SQL Server databases.
• Experience with Oil & Gas Land, Accounting/Financial Reporting, Python, Elasticsearch, MEMSQL a plus.
• Minimal travel including international.

Responsibilities

• Perform data analysis and develop/customize analytical tools for land.
• Provide customer support for assigned software applications.
• Collaborate with development and land teams to implement specifications.
• Test and support the deployment of applications and releases.
• Create/maintain administrator documentation.
• Support and upgrade third-party products used by land.
• Identify, document, and report software issues to vendors and track fixes.
• Create specifications for new or existing products.
• Interfacing with users, IT, and vendors; include training and workshops.
• Utilize AI tools to accelerate research, data analysis, and documentation.
• Lead a team by coordinating with Users, Developers, and other groups.
• Organize projects as executable task sequences and provide strategic planning.

Skills

Data analysis

Team leadership

Project management

SQL

Python

Crystal Reports

Spotfire

TOAD

Oracle

SQL Server

Education

Bachelor's degree

Tools

TOAD

Crystal Reports

SQL

Spotfire

Python

Oracle

SQL Server

Elasticsearch

MEMSQL

Job description

The key responsibilities of a Sr. Solutions Engineer focus on data analysis, the development and customization of analytical tools for land and providing customer support for all assigned software applications. The Sr. Solutions Engineer must work closely with the development and land teams to ensure specifications for software are implemented accurately and presented to end users articulately.

Essential Functions and Principal Accountabilities:

• Data analysis
• Customer Support
• Analyzing day-to-day production issues and identifying short term/long term fixes
• Tracking and appropriately escalating production issues
• Testing and supporting the deployment of applications
• Supporting application releases and changing management functions
• Preparing and maintaining comprehensive administrator documentation
• Support and develop proprietary software applications
• Support and upgrade 3rd party products used by land
• Identifying, documenting, and reporting software bugs/functionality issues to vendors and monitoring them for corrective action
• Creating specifications for new or existing products
• Creating/using SQL for data analysis, QA testing, issue resolution and reporting
• Interfacing between business users, tech support, IT project managers and software vendors, including training and workshop facilitation
• Utilize AI-powered tools to support and accelerate research, data analysis, system design, SQL scripting, and technical documentation, staying current with emerging AI capabilities relevant to land and information systems.
• Act as a Team Leader by coordinating with Users, Developers and various other groups.
• Organize a project in its entirety and articulate the project as a logical sequence of executable tasks.
• Provide strategic planning that meets corporate goals and objectives.

JOB REQUIREMENTS

• Bachelor's degree in Business, Computer Science, or Information Systems preferred
• 5 plus years' experience in land support or Information Systems
• Familiarity with the Oil & Gas industry a must
• Excellent team leadership/project management skills
• Strong analytical abilities
• Ability to Gather and document business requirements, develop system specification documents, and design workflow charts and process maps
• Experience with QC/QA software testing procedures
• Strong experience of query/reporting tools such as TOAD, Crystal Reports/Business Objects, SQL, Spotfire, Python
• Working knowledge of Microsoft products: Word/Excel/Access/PowerPoint/Visio/Project
• Working knowledge of relational databases-Oracle, SQL Server
• Experience with Oil & Gas Land, Accounting and/or Financial Reporting, Python, Elasticsearch, and/or MEMSQL a plus
• Minimal travel including International

Position will be filled at a level commensurate with experience.

EOG Resources is an Equal Opportunity Employer, including Veterans and Disabled.