Sr. Solutions Engineer

Neo4j; Denver (CO); Remote; USD 190,000 - 240,000; Full time

Job summary

An established industry player is seeking a Senior Solutions Engineer to join their dynamic team. In this pivotal role, you will partner with sales executives to showcase the value of an innovative graph data platform. You'll engage with customers across various sectors, helping them understand the business and technical advantages of using graph databases. This role offers a unique opportunity to grow as a thought leader in the field while contributing to groundbreaking solutions that have a real-world impact. If you're passionate about technology and eager to solve complex problems, this position is perfect for you.

Benefits

Stock options

Medical benefits

Dental benefits

Vision benefits

401(k) plan

Paid time off

Qualifications

• 5+ years of experience in a customer-facing role within a tech environment.
• Hands-on experience with relational and NoSQL databases.
• Ability to communicate technical concepts to diverse audiences.

Responsibilities

• Articulate the value of Neo4j to customers as a technical advisor.
• Drive technology evaluation stages of sales cycles.
• Collaborate with cross-functional teams to ensure customer success.

Skills

Customer-facing experience

Graph databases

Data architecture

Data analytics

Cloud data architecture

Python

Java

JavaScript

Go

C#

Education

Bachelor's degree in a related field

Tools

AWS

Azure

GCP

Job description

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About Neo4j

Neo4j is the leader in Graph Database & Analytics, helping organizations uncover hidden patterns and relationships across billions of data connections deeply, easily, and quickly. Customers use Neo4j to gain a deeper understanding of their business and reveal new ways of solving their most pressing problems. Over 84% of Fortune 100 companies use Neo4j, along with a vibrant community of 250,000+ developers, data scientists, and architects across the globe.

About Neo4j

Neo4j is the leader in Graph Database & Analytics, helping organizations uncover hidden patterns and relationships across billions of data connections deeply, easily, and quickly. Customers use Neo4j to gain a deeper understanding of their business and reveal new ways of solving their most pressing problems. Over 84% of Fortune 100 companies use Neo4j, along with a vibrant community of 250,000+ developers, data scientists, and architects across the globe.

At Neo4j, we’re proud to build the technology that powers breakthrough solutions for our customers. These solutions have helped NASA get to Mars two years earlier, broke the Panama Papers for the ICIJ, and are helping Transport for London to cut congestion by 10% and save $750M a year. Some of our other notable customers include Intuit, Lockheed Martin, Novartis, UBS, and Walmart.

Neo4j experienced rapid growth this year as organizations looking to deploy generative AI (GenAI) recognized graph databases as essential for improving it’s accuracy, transparency, and explainability. Growth was further fueled by enterprise demand for Neo4j’s cloud offering and partnerships with leading cloud hyperscalers and ecosystem leaders. Learn more at neo4j.com and follow us on LinkedIn.

Our Vision

At Neo4j, we have always strived to help the world make sense of data.

As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive.

Location: US-Remote (Must be based in Midwest/Chicago preferred)

Role Overview: At Neo4j, our Solution Engineers are pivotal to our company’s success. As a critical member of our regional go-to-market team, you will partner with our sales executives to showcase the value of our graph data platform and manage the technical aspects of the sales cycle. You will help organizations across industries such as Financial Services, Telecommunications, Technology and Life Sciences understand the business and technical value of representing data using Neo4j graph database and analytics technology.. You will grow as a thought leader in graphs and solve our customers’ high-value problems beyond traditional data solutions.

What Success Looks Like

• Developing and honing subject matter expertise to effectively discern and understand the true needs of our customers, present technology solutions that target those needs, and all in all, demonstrate thought leadership and the value of Neo4j through platform and use case demonstrations, solution architecting, workshops, and conferences.
• Meeting and exceeding regional revenue goals, as a result of helping Sales to qualify and validate opportunities from a technical perspective and accelerate the sales cycle and adoption of Neo4j.
• Collaborating effectively with Sales, Customer Success, Professional Services, Product Management, etc to deliver continuous value to customers and ensure a seamless customer experience as they embark on the graph journey.
  
  

What You’ll Do

• Confidently articulate the business and technical value of Neo4j to customers and prospects as a key technical advisor and advocate for our products and services
• Actively drive and run the technology evaluation stage of the sales cycles.
• Work across a number of opportunities in parallel and manage day-to-day activities such as opportunity qualification, technical discovery, presentations, platform and use case demonstrations, proof of value, sizing, and documentation of technical decision criteria.
• Build and nurture rapport with customer stakeholders at all levels and be the trusted advisor to them to help them understand what they can achieve with Neo4j.
• Co-create reference and solution architectures with our customers, including integrating Neo4j with their existing architecture and applications within a public cloud (AWS, Azure, or GCP) or on-premise environment.
• Stay current on latest Neo4j capabilities, including but not limited to usage and integration with third-party tools and services.
• Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing, and Sales.
• Help drive demand through the participation in account-based marketing events as well as industry-known conferences and trade shows.
• Lead by example and actively foster an environment of teamwork, transparency, creativity, and continuous improvement.
• Travel as needed to assist in deal creation and closure, and provide support to your team as required.
  
  

What You’ll Bring

• 5+ years of customer-facing experience in a similar capacity (Sales/Presales/Solutions Engineer, Solutions Architect, Technical Consultant, etc), ideally in a similar high-growth, scaling environment.
• Experience working with different data technologies in either of the following areas: enterprise data architecture, data analytics, data science or cloud data architecture.
• Working knowledge of graph databases (Neo4j, TigerGraph, OrientDB, JanusGraph, etc) - a strong plus!
• Hands-on experience and proficiency with relational (SQL) and/or NoSQL databases, and at least one of the following languages: Python, Java, JavaScript, Go, C#.
• Successful track record in designing, developing, and implementing data solutions in the public cloud (AWS, Azure, or GCP) or on-premise.
• Ability to engage and communicate ideas to both technical and non-technical audiences at all levels through presentations, whiteboarding, and platform demonstrations.
• Technical savviness and business acumen to translate technical concepts and patterns into valuable business outcomes.
• Passion for learning new technologies (especially graphs!), developing new ways of data modeling, and spearheading change management.
• An entrepreneurial mindset, with the ability to prioritize, pivot, and problem-solve.
• Comfortable with travel (~ 25% of the time)
  
  

The annual on target earnings range for this position based in the United States is listed below. This range is an estimate, and the actual on target earnings may vary based on Neo4j’s compensation practices, job related skills, depth of experience, relevant certifications and trainings, in addition to geographic location. Based on the factors above, Neo4j utilizes the full width of the range.

In addition to the range below, US employees are eligible for a stock option grant and certain roles are eligible for an annual bonus. Employees in this position are also eligible to participate in the Company’s standard benefit programs, which currently include the following: medical, dental, and vision benefits, 401(k), paid time off, and certain leaves of absence.

Annual On Target Earnings Range

$190,000—$240,000 USD

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  IT Services and IT Consulting and Software Development

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