Sr. Solution Manager

Supermicro; California (MO); On-site; USD 150,000 - 175,000; Full time

Job summary

Supermicro is seeking a Sr. Solutions Manager to grow in-house embedded solutions with customers. You will engage, develop, and expand our client portfolio in edge computing and embedded/IoT solutions.

You will represent Supermicro at major trade shows and conferences to network, meet clients, and expand opportunity pipelines. You will participate in product and solutions design, ensuring customer expectations are reflected in new offerings to increase business opportunities and drive revenue

Qualifications

• Experience in promoting embedded solutions, IPC, or server/hardware products.
• Strong communication and relationship management with C-level clients.
• Proven ability to develop and execute customer acquisition plans and to grow revenue.

Responsibilities

• Set customer acquisition and revenue growth targets with management.
• Develop and execute customer acquisition plans with cross-functional teams.
• Collaborate with internal teams to secure and retain customers; design solution proposals.
• Lead pre-sales engagement and coordinate cross-functional resources to win customers.
• Build and maintain executive relationships with clients and prospects.
• Create solutions focusing on vertical markets from concept to market-ready products.
• Manage solution integration projects from design to delivery; be escalation point for solutions and sales teams.
• Work with sales/marketing to ensure competitive roadmaps and solutions.
• Ensure customer satisfaction and timely resolution of issues; provide trainings to teams and partners.
• Provide feedback to inform product roadmap and demand generation.

Skills

Business development

Relationship management

Negotiation

Communication skills

Education

Bachelor or Master’s degree in Electrical, Mechanical, or Computer Engineering

MBA is highly preferable

Job description

About Supermicro

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Req ID: 30099

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary

Supermicro embedded team is looking for Sr. Solutions Manager to grow and expand the business opportunities of in-house embedded solutions with customers. Your goal is to engage, develop, and expand our customer portfolio in the edge computing and embedded/IoT solutions. In this role, you will be representing Supermicro in major trade shows and conferences to network and meet with clients, and further developing the opportunity pipelines. You will also participate in products and solutions design, ensure new products incorporated the expectations and requirements from customers to increase business opportunity.

Essential Duties And Responsibilities

Includes the following essential duties and responsibilities (other duties may also be assigned):

• Work with management to set customer acquisition and revenue growth targets


• Develop and execute customer acquisition plans with various teams as necessary


• Collaborate with various teams as suitable within the organizations to secure (acquire/retain) customers


• Support pre-sales engagement by lead cross-functional teams to design solution proposals to influence and win customer


• Build and maintain a network of business relationships, including the executives of clients, prospects, and other resources


• Create solutions with vertical market focus, from proof of concept to market solutions


• Manage solution integration projects from design to delivery, act as escalation point for solutions and sales teams


• Work with sales and marketing teams to ensure product roadmaps and solutions are competitive in the market


• Ensure customer overall satisfaction, collaborate with internal teams to timely resolve clients' issues


• Provide product trainings to internal teams, sales teams, partners and customers


• Provide marketing and technological feedback to inform solution and product roadmap


• Collaborate with strategic channel and technology partners to drive solutions promotion and customer acquisition


• Collaborate with internal/marketing teams to generate demand and drive revenue


• Train and promote solutions and new product to sales, marketing and partner

Qualifications

• Bachelor or Master's degree in Electrical, Mechanical, or Computer Engineering or equivalent experiences. MBA is highly preferable


• 8+ years of experience in business development or promoting embedded solutions, IPC, or server/computer hardware products solutions


• Highly familiar with embedded system based on 2.5\" SBC, 3.5\" SBC, Mini ITX, uATX, ATX, E-ATX MB solution for embedded applications


• Prior experience working with tier 1 and/or tier 2 OEM’s, broad experience across product management, product marketing, sales, and business development roles


• Solid communication skills in both verbal and written, able to communicate with C-level clients effectively


• Excellent relationship management, negotiation, and marketing skills


• Strong executive presence with a track record of winning mid to large clients/business

Salary Range

$150,000 - $175,000

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.