Sr. Solution Manager

Supermicro; San Jose (CA); On-site; USD 160,000 - 190,000; Full time

Job summary

Supermicro in San Jose, CA seeks a Sr. Solutions Manager to lead enterprise data center initiatives. You will champion server solutions, present on-site and via webinars, and align cross-functional teams to deliver outcome-based results.

As a field SME, you will advise on cloud and hybrid-cloud strategies, train internal and partner teams, and translate market trends into actionable requirements for product development. Strong communication and leadership are essential.

Qualifications

• BS in EE/CS with 8+ years of server industry experience.
• Strong understanding of server market trends and customer needs.
• Ability to work in cross-functional organizations and influence schedules.
• Excellent verbal and written communication skills.
• Self-directed with initiative and problem-solving abilities.
• Creative thinker with ability to develop new strategies.

Responsibilities

• Demonstrate server solutions to customers on site, via remote webinars and events.
• Provide cloud/hybrid-cloud SME guidance, becoming a trusted advisor to decision makers.
• Deliver engaging training; proficient with Microsoft PowerPoint.
• Provide 3rd-level customer support when needed.
• Lead cross-functional teams to design data center proposals for RFIs and RFPs.
• Identify market trends and share insights with product teams; draft market requirements.
• Collaborate with marketing to create promotional materials and reach new audiences.

Skills

Cross-functional collaboration

Public speaking

Communication skills

Organizational skills

Problem-solving

Initiative

Creative thinking

Education

BS in EE / CS

Tools

PowerPoint

Job description

About Supermicro

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary

We have an exciting position for a Sr. Solutions Manager to join our server team. Solutions Manager will be responsible for achieving company objectives by working closely with various teams within the organization. The Solutions Manager will operate from a high level, broad-scale collaborative to create leveraged outcome-based successes with vested customers. The Solution Manager will serve as the field subject matter expert on Supermicro products and how products, especially single socket servers, can positively impact our organizations revenue and customer retention.

Essential Duties And Responsibilities

Includes the following essential duties and responsibilities (other duties may also be assigned):

• Demonstrate Supermicro single socket rackmount server solutions and products to customers on site, through remote webinars and in special events
• Provide Subject Matter Expertise in cloud and hybrid-cloud computing with state-of-the-art technologies; thereby becoming a trusted advisor to influential decision makers
• Provide engaging solution training to internal organizations, partners, resellers, and end customers. Proficient with Microsoft PowerPoint. And can make PowerPoint slides aesthetically pleasing
• Provide 3rd level customer support to both internal and external as needed
• Serve as technical advisor – lead cross-functional teams to design data center IT solution proposals to influence and win enterprise customer decision on RFI, and RFP
• Identify latest market trends and provide insights to the product development team. Create market requirement document and conduct market survey
• Work with marketing to create promotional materials. Finding new ways to approach more potential audiences

Qualifications

• BS in EE / CS with 8+ years relevant work experience server industry is preferable
• Strong understanding of server market trends and Supermicro customer needs
• Demonstrates strong organization and planning skills
• Demonstrates understanding of how to successfully work in cross-functional organizations and impact schedules
• Strong initiative and ability to work in a self-directed environment
• Creative thinker, to develop new strategies and solutions
• Strong organizational and problem-solving skills
• Comfortable in front of a group of audience
• Solid communication skills, both verbal and written

Salary Range

$160,000 - $190,000

The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.