Sr ServiceNow Technical Consultant-Portal

GlideFast Consulting; United States; On-site; USD 130,000 - 165,000; Full time

Benefits offered by this job

Health insurance

Flex Paid Time off

401k Retirement Plan

Long and Short-Term Disability

Life Insurance

Referral Program

Quarterly bonus opportunities for bill

Employee Recognition and Rewards

Professional Development

Work from home

GlideFest Conference

Wellness Programs

Job summary

GlideFast Consulting is seeking a Senior Technical Consultant to design, develop, and own ServiceNow solutions for clients. You will provide admin, application development, maintenance, and technical support using best-practice web programming to configure robust ServiceNow implementations.

You will lead complex integrations (REST/SOAP, MID Servers), write custom business rules and scripts, document specs, and mentor other consultants while driving value-based outcomes and customer satisfaction.

Qualifications

• 3+ years as a ServiceNow developer.
• Experience on multiple Service Portal projects.
• 1+ year in a consulting role delivering software implementations.
• 3rd party integrations development (REST, SOAP, MID Servers).
• Working knowledge of web services (REST/SOAP), XML and JSON.
• Practical knowledge of Linux/Windows operating systems.
• Knowledge of networking concepts and relational databases.

Responsibilities

• Deliver high-quality consulting services to install, configure, and integrate ServiceNow products.
• Develop custom software solutions via scripting and development.
• Prepare technical documentation as required by contracts and internal standards.
• Provide value-based assessments and workshops to maximize business results.
• Write custom business rules, client scripts, script includes, UI policies, ACLs, and data policies.
• Troubleshoot configuration/script issues.
• Attend requirement reviews and validation sessions.
• Deliver measurable results within timelines and solicit positive customer feedback.
• Perform code reviews of peers as needed.
• Support other Technical Consultants as mentor and team lead.
• Lead sessions in implementation practices.

Skills

Portal

Education

ServiceNow Certified System Administrator

ServiceNow Certified Application Developer

Tools

REST

SOAP

MID Servers

XML

JSON

Linux

Windows

MySQL

MS SQL

Oracle

Job description

As a Senior Technical Consultant with GlideFast, you will work to develop, design, and own technical solutions on the ServiceNow platform. You will provide administration, application development, maintenance, and technical support by using best-practice web programming techniques to configure robust solutions for clients, utilizing the ServiceNow platform.

Employment Status

Full-time and Perm

Desired Skillsets

Portal

Responsibilities

• Deliver high-quality consulting services to install, configure, and integrate software products from ServiceNow
• Develop custom software solutions as required through scripting and software development
• Prepare technical documentation as specified in customer contracts and as internally required
• Provide value-based assessments and workshops to help the customer maximize business results from ServiceNow software
• Write/create custom business rules, client scripts, script includes, UI policies, ACL’s, data policies, UI scripts
• Troubleshoot basic configuration/script issues
• Attend requirements review and validation sessions as required
• Deliver measurable results within the appropriate timeline resulting in positive customer feedback
• Perform code review of peers as needed
• Work independently and actively support other Technical Consultants as mentor and team lead
• Lead sessions in implementation practices

Required Skills/Experience

• 3+ years as a ServiceNow developer
• Experience working as a ServiceNow Developer on multiple Service Portal projects
• 1+ year(s) in a consulting role, delivering software implementations preferable
• 3rd Party Integrations Development (REST, SOAP, MID Servers, or other additional products)
• Working proficiency in the following skills are encouraged:
• Web service proficiency (REST, SOAP) as well as XML and JSON knowledge
• Practical knowledge or experience with Operating Systems (Linux, Windows)
• Thorough knowledge of networking concepts such as IP Addressing, Firewalls, ports
• Knowledge of relational databases (MySQL, MSSQL, Oracle)
• Experience in multiple application architectures and supporting technologies
• Strong consultative skills with software service delivery to lead customers in improving their processes and organizational models
• Strong knowledge in ITIL foundations with the ability to relate concepts to implementation strategies is required
• Thorough working knowledge in IT Operations Management or IT Service Management is critical

Certifications/Education

• ServiceNow Certified System Administrator
• ServiceNow Certified Application Developer preferred

The starting pay range for this role is $130,000.00 - $165,000 + Bonus. Actual compensation will depend on a number of factors, including actual work location, relevant experience (internal or external), technical skills, and other qualifications.

What we offer

• Health, Dental, and Vision Insurance
• Flex Paid Time off
• 401k Retirement Plan
• Long and Short-Term Disability
• Life Insurance
• Referral Program
• Quarterly bonus opportunities for billable employees
• Employee Recognition and Rewards- bonus opportunities for employee contributions and achievements
• Professional Development through training and advancement opportunities
• Work from home
• Annual GlideFest Conference
• Wellness Programs

EEO Employer

Everforth GlideFast is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact [e-mail].