Sr. ServiceNow Developer - W2 Only

Brilliant Infotech Inc.; Atlanta (GA); Remote; USD 140,000 - 200,000; Full time

Job summary

Brilliant Infotech Inc. is seeking a Sr. ServiceNow Developer to design, develop, and deploy ServiceNow applications for enterprise-scale environments.

The role requires deep expertise with App Engine Studio, Flow Designer, and REST APIs, along with strong governance and documentation skills. You will collaborate with product owners in an Agile setting, contribute to platform upgrades, and mentor mid-level developers to uphold coding standards.

Qualifications

• 10+ years of overall IT experience, with ServiceNow focus.
• 5+ years hands-on ServiceNow development in enterprise or large-scale environments.
• 3+ years building and supporting custom applications using App Engine Studio.
• 3+ years working within Agile or sprint-based delivery models.

Responsibilities

• Design, develop, test, and deploy ServiceNow applications across multiple environments.
• Partner with product owners to translate requirements into technical solutions.
• Maintain and enhance existing applications for stability and upgrade compatibility.
• Review and approve development to ensure platform standards and security.

Skills

ServiceNow Dev

App Engine Studio

Agile/Scrum

GlideRecord

REST APIs

Flow Designer

UI Builder

ACL design

Configurable Workspace

Platform Analytics

Scripted REST APIs

Documentation

Education

BS in IT/CS

Tools

IntegrationHub

Scripted REST APIs

Platform APIs

Job description

Job title: Sr. ServiceNow Developer

Location: Atlanta, GA 30332 - REMOTE

Duration: 03 - 06 Months

Note: Need Local and W2 Candidates Only

Years of Experience: Overall 10+ years of experienced

• 5+ years of hands-on ServiceNow development experience in enterprise or large-scale environments
• 3+ years building and supporting custom applications using App Engine Studio
• 3+ years working within Agile or sprint-based delivery models

Preferred Education

• Bachelor's degree or higher in Information Technology, Computer Science, or a related field preferred

Preferred Certifications

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)

Preferred Skills:

• ITIL 4 Foundation (or equivalent ITSM experience)
• Strong experience with server-side scripting, including Script Includes, Business Rules, and Scripted REST APIs
• Advanced proficiency with GlideRecord, query optimization, and transactional logic
• Experience with Flow Designer, including reusable actions, subflows, and orchestration patterns
• Solid understanding of ACL design, role hierarchy, and access evaluation order
• Experience designing and supporting Configurable Workspace and UI Builder-based experiences
• Familiarity with Platform Analytics, including indicators, breakdowns, and dashboards
• Experience with REST-based integrations and data exchange using JSON
• Strong documentation skills, including technical design notes and implementation guidance

Specialized Skills Required

• App Engine & Custom Application Development: Design and build upgrade-safe, maintainable applications using App Engine Studio, scoped applications, and platform APIs.
• Workspace & UI Configuration: Develop role-aware, task-focused user experiences using Configurable Workspace, UI Policies, Client Scripts, and UI Builder.
• Integration & Automation: Implement and support inbound and outbound integrations using Scripted REST APIs and IntegrationHub patterns where applicable.
• Platform Governance & Standards: Apply platform guardrails, naming conventions, access controls, and architectural best practices to ensure long-term platform health.
• Agile Delivery & Collaboration: Participate actively in sprint planning, backlog refinement, and change review processes while collaborating with cross-functional teams.
• Mentorship & Technical Leadership: Provide guidance to mid-level developers and delegated developers, reviewing code and promoting consistent development standards.

Duties & Responsibilities:

• Design, develop, test, and deploy ServiceNow applications and enhancements across multiple environments
• Partner with product owners and stakeholders to translate requirements into technical solutions
• Maintain and enhance existing applications with a focus on stability, performance, and upgrade compatibility
• Review and approve development work to ensure adherence to platform standards and security requirements
• Support platform upgrades and resolve development-related issues introduced by new releases
• Contribute to platform documentation, architectural decisions, and operational runbooks
• Assist with troubleshooting production issues and implementing long-term corrective solutions
• Participate in change review and release governance processes