Senior ServiceNow Developer

MasterApp Labs LLC; United States; Hybride; USD 96 000 - 165 000; Temps partiel

Avantages offerts par ce poste

401(k) matching

Dental insurance

Health insurance

Vision insurance

Résumé du poste

MasterApp Labs LLC in the United States is seeking a Senior ServiceNow Developer for a contract position based in Atlanta, GA with remote work and monthly onsite meetings. The role requires hands-on ServiceNow development in enterprise environments and expertise with App Engine Studio.

You will design, develop, test, and deploy ServiceNow applications, partner with product owners, maintain upgrades, and help set platform standards.

Qualifications

• 5+ years of hands-on ServiceNow development experience in enterprise or large-scale environments.
• 3+ years building and supporting custom applications using App Engine Studio.
• 3+ years working within Agile or sprint-based delivery models.

Responsabilités

• Design, develop, test, and deploy ServiceNow applications and enhancements across multiple environments.
• Partner with product owners and stakeholders to translate requirements into technical solutions.
• Maintain and enhance existing applications with a focus on stability, performance, and upgrade compatibility.
• Review and approve development work to ensure adherence to platform standards and security requirements.
• Support platform upgrades and resolve development-related issues introduced by new releases.
• Contribute to platform documentation, architectural decisions, and operational runbooks.
• Assist with troubleshooting production issues and implementing long-term corrective solutions.

Connaissances

ServiceNow Dev

Agile Delivery

Mentorship

Documentation

Formation

Bachelor’s degree in IT/CS

Outils

App Engine Studio

Configurable Workspace

UI Builder

Scripted REST APIs

Integration Hub

Description du poste

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Job Title: Senior ServiceNow Developer

Location: Atlanta, GA (Remote) Monthly onsite meeting required.

Position Type: Contract

Interview Mode: Either Web Cam or In Person

Preferred Qualifications

Years of Experience

• 5+ years of hands-on ServiceNow development experience in enterprise or large-scale environments
• 3+ years building and supporting custom applications using App Engine Studio
• 3+ years working within Agile or sprint-based delivery models

Preferred Education

• Bachelor’s degree or higher in Information Technology, Computer Science, or a related field preferred

Preferred Certifications

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• ITIL® 4 Foundation (or equivalent ITSM experience)

Preferred Skills

• Strong experience with server-side scripting, including Script Includes, Business Rules, and Scripted REST APIs
• Advanced proficiency with GlideRecord, query optimization, and transactional logic
• Experience with Flow Designer, including reusable actions, subflows, and orchestration patterns
• Solid understanding of ACL design, role hierarchy, and access evaluation order
• Experience designing and supporting Configurable Workspace and UI Builder-based experiences
• Familiarity with Platform Analytics, including indicators, breakdowns, and dashboards
• Experience with REST-based integrations and data exchange using JSON
• Strong documentation skills, including technical design notes and implementation guidance

Specialized Skills Required

• App Engine & Custom Application Development: Design and build upgrade-safe, maintainable applications using App Engine Studio,scoped applications, and platform APIs.
• Workspace & UI Configuration: Develop role-aware, task-focused user experiences using Configurable Workspace, UI Policies, Client Scripts, and UI Builder.
• Integration & Automation: Implement and support inbound and outbound integrations using Scripted REST APIs and Integration Hub patterns where applicable.
• Platform Governance & Standards: Apply platform guardrails, naming conventions, access controls, and architectural best practices to ensure long-term platform health.
• Agile Delivery & Collaboration: Participate actively in sprint planning, backlog refinement, and change review processes while collaborating with cross-functional teams.
• Mentorship & Technical Leadership: Provide guidance to mid-level developers and delegated developers, reviewing code and promoting consistent development standards.

Duties & Responsibilities

• Design, develop, test, and deploy ServiceNow applications and enhancements across multiple environments
• Partner with product owners and stakeholders to translate requirements into technical solutions
• Maintain and enhance existing applications with a focus on stability, performance, and upgrade compatibility
• Review and approve development work to ensure adherence to platform standards and security requirements
• Support platform upgrades and resolve development-related issues introduced by new releases
• Contribute to platform documentation, architectural decisions, and operational runbooks
• Assist with troubleshooting production issues and implementing long-term corrective solutionsParticipate in change review and release governance processes

Required/Desired Skills

Skill | Required /Desired | Amount | Actual Years of Experience

Designing and building upgrade-safe, maintainable applications using App Engine Studio, scoped applications, and platform APIs. | Required | 3 |
Developing role-aware, task-focused user experiences using Configurable Workspace, UI Policies, Client Scripts, and UI Builder. | Required | 3 |
Implementing and supporting inbound and outbound integrations using Scripted REST APIs and IntegrationHub patterns where applicable. | Required | 3 |
Apply platform guardrails, naming conventions, access controls, and architectural best practices to ensure long-term platform health | Required | 3 |
Participate actively in sprint planning, backlog refinement, and change review processes while collaborating with cross-functional teams | Required | 3 |
Provide guidance to mid-level developers and delegated developers, reviewing code and promoting consistent development standards. | Required | 3 |

This is a remote position.