Sr ServiceNow Developer (Integrations/ ShareLogic Unifi)

Unisys; Philadelphia (Philadelphia County); On-site; USD 110,000 - 150,000; Full time

Job summary

Unisys is seeking a motivated ServiceNow Developer with integration experience to join our ServiceNow Integration team in the United States. The role focuses on scripting, implementing eBonding integrations, and supporting live integrations with third-party apps using ShareLogic Unifi.

You will build, test, and maintain REST/SOAP integrations, ensure secure authentication, and collaborate across teams to deliver reliable integrations, while aligning with ITSM data models and DevOps practices.

Qualifications

• 2–6 years of experience in ServiceNow development with integration tools.
• Hands-on knowledge of ServiceNow REST/SOAP integrations and IntegrationHub.
• Experience with ShareLogic Unifi or other eBonding platforms.
• Security and authentication methods (OAuth 2.0, Basic, API keys).
• Familiar with ITSM data model and Automated Test Framework (ATF).
• Knowledge of DevOps practices and source control.

Responsibilities

• Build and customize ticket-exchange integrations using ShareLogic Unifi from config to scripting.
• Develop integrations between ServiceNow and end-point apps with bi-directional state sync.
• Build and unit test services and integration scripts with stubs/mock endpoints.
• Create reusable integration templates to speed up partner onboarding.
• Participate in SIT/UAT, analyze logs and payloads to troubleshoot integration issues.
• Maintain integration docs and support upgrades/ regression testing.

Skills

ServiceNow dev

eBonding integrations

REST & SOAP

JSON/XML

OAuth 2.0 security

ATF testing

Source control/DevOps

Jira/Azure DevOps

Security clearance

Tools

ShareLogic Unifi

ServiceNow

IntegrationHub

MID Server

Transform Maps

Jira

Azure DevOps

Job description

What success looks like in this role:

We're looking for a motivated ServiceNow Developer with integration experience to join our ServiceNow Integration team. This role involves scripting and building ticket-exchange (eBonding) integrations between ServiceNow and third-party applications using ShareLogic Unifi, and supporting those integrations once they are live.

Skill Set:

• ServiceNow platform development (server-side and client-side JavaScript, Script Includes, Business Rules, Flow Designer)


• ShareLogic Unifi (Integration Designer, integrations, messages, actions, heartbeat monitoring)


• eBonding / ticket-exchange integrations (Incident, Request, Change, Problem)


• REST and SOAP web services (inbound and outbound)


• Scripted REST APIs


• JSON, XML and XSD / WSDL


• ServiceNow IntegrationHub, Import Sets, Transform Maps and MID Server


• Authentication and security (OAuth 2.0, Basic, API keys, mTLS, credential management)


• Protocols ( SFTP) and asynchronous messaging patterns


• ITSM processes and the ServiceNow data model


• Automated Test Framework (ATF) and integration testing


• Source control, update sets / scoped apps and DevOps practices


• Working knowledge of B2B / multi-vendor integration domain


• Experience integrating with Jira, Azure DevOps, Salesforce or other ITSM platforms - will be an added advantage


• ServiceNow certifications (CSA, CAD) - will be an added advantage

You will be successful in this role if you have:

• Build and customize ticket-exchange integrations using ShareLogic Unifi Integration Designer, from no-code configuration to pro-code scripting.


• Develop integrations between ServiceNow and various end-point applications, including bi-directional sync of states, comments, work notes and attachments.


• Build and unit test services and integration scripts, using stubs / mock endpoints.


• Create reusable integration templates (golden images) to speed up partner and customer onboarding.


• Participate in test case execution (SIT / UAT) and carry out investigation by analysing integration logs, message payloads and requests.


• Monitor integration health, handle failed or stuck messages, replay transactions and resolve integration issues.


• Support Unifi and ServiceNow upgrades by regression-testing integrations.


• Maintain integration documentation and follow ServiceNow development best practices.

US Citizenship required along with the ability to obtain a government security clearance.

Others:

The successful candidate will be part of a team responsible for the ongoing enhancement and maintenance of the ServiceNow Integrations platform and must be able to act with a sense of urgency and adapt to changing priorities.

Around 2-6 years of experience in ServiceNow development with integration tools Hands on technical knowledge in at least one of the following: ServiceNow REST / SOAP integrations and IntegrationHub ShareLogic Unifi, or other eBonding / ticket-exchange integration platforms#LI-JV1

This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.

If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at or alternatively Toll Free: (Prompt 4). US job seekers can find more information about Unisys' EEO commitment here.