Sr ServiceNow Developer (Integrations/ ShareLogic Unifi)

Unisys; Elm (PA); On-site; USD 110,000 - 140,000; Full time

Job summary

Unisys is seeking a motivated ServiceNow Developer with integration experience to join our ServiceNow Integration team. You will build ticket-exchange (eBonding) integrations between ServiceNow and third-party apps using ShareLogic Unifi, and support them post-launch.

You will work on server-side and client-side scripting, REST and SOAP web services, and data formats like JSON and XML, ensuring secure, scalable integrations and smooth upgrades across the platform.

Qualifications

• 2–6 years of ServiceNow development with integration tools.
• Experience with REST and SOAP web services.
• Familiarity with ITSM data model and Transform Maps.
• Ability to work in a team and support upgrades.

Responsibilities

• Develop and maintain ServiceNow integrations.
• Build and test integration scripts and templates.
• Collaborate on upgrades and regression testing.
• Assist with debugging logs and payloads.

Skills

ServiceNow development

Integration experience

JavaScript

REST/SOAP

IntegrationHub

eBonding platforms

Tools

ShareLogic Unifi

Jira

Azure DevOps

Salesforce

Git

Job description

We’re looking for a motivated ServiceNow Developer with integration experience to join our ServiceNow Integration team. This role involves scripting and building ticket-exchange (eBonding) integrations between ServiceNow and third-party applications using ShareLogic Unifi, and supporting those integrations once they are live.

• ServiceNow platform development (server-side and client-side JavaScript, Script Includes, Business Rules, Flow Designer)
• REST and SOAP web services (inbound and outbound), Scripted REST APIs
• JSON, XML and XSD / WSDL
• ServiceNow IntegrationHub, Import Sets, Transform Maps and MID Server
• ITSM processes and the ServiceNow data model
• Source control, update sets / scoped apps and DevOps practices
• Experience integrating with Jira, Azure DevOps, Salesforce or other ITSM platforms – will be an added advantage
• ServiceNow certifications (CSA, CAD) – will be an added advantage
• Build and customize ticket-exchange integrations using ShareLogic Unifi Integration Designer, from no-code configuration to pro-code scripting.
• Develop integrations between ServiceNow and various end-point applications, including bi-directional sync of states, comments, work notes and attachments.
• Build and unit test services and integration scripts, using stubs / mock endpoints.
• Create reusable integration templates (golden images) to speed up partner and customer onboarding.
• Participate in test case execution (SIT / UAT) and carry out investigation by analysing integration logs, message payloads and requests.
• Support Unifi and ServiceNow upgrades by regression-testing integrations.
• Maintain integration documentation and follow ServiceNow development best practices.
• Around 2-6 years of experience in ServiceNow development with integration tools
• ServiceNow REST / SOAP integrations and IntegrationHub
• ShareLogic Unifi, or other eBonding / ticket-exchange integration platforms

US Citizenship required along with the ability to obtain a government security clearance.

The successful candidate will be part of a team responsible for the ongoing enhancement and maintenance of the ServiceNow Integrations platform and must be able to act with a sense of urgency and adapt to changing priorities.

This role may require access to export-controlled commodities and technology.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.