Sr. ServiceNow Developer

US132 Guidehouse Digital, LLC; San Antonio (TX); Hybrid; USD 106,000 - 176,000; Full time

Benefits offered by this job

Medical, Rx, Dental & Vision Insurance

401(k) Retirement Plan

Parental Leave

Life and AD&D Insurance

Transit and Parking

Job summary

Guidehouse Digital is seeking a seasoned ServiceNow professional to translate business requirements into scalable technical designs and lead the development of ServiceNow applications. You will provide expert guidance, develop and enhance apps, and stay current with platform trends while supporting documentation and demonstrations to stakeholders.

The ideal candidate has extensive ServiceNow experience (GRC, SPM, ITSM), strong scripting skills, and a track record in Agile environments.

Qualifications

• Minimum of six years of professional experience.
• Experience with Software Development Lifecycle methodologies, deliverables, and controls.
• Expertise in ServiceNow modules such as GRC, SPM, ITSM, and with App Engine and Scoped Apps.
• Experience with web services integration (Mid-Server, SOAP, REST).
• Strong scripting experience (JavaScript, Glide, AngularJS).
• Experience in Agile environments and effective communication.

Responsibilities

• Translate complex requirements into ServiceNow designs and solutions.
• Lead development of ServiceNow applications aligned with business objectives.
• Provide technical guidance to other ServiceNow developers.
• Develop, configure, and enhance ServiceNow apps.
• Stay current with ServiceNow products and industry trends.
• Conduct technical assessments and document recommendations.
• Review functionality, perform unit/integration testing, and fix issues.
• Support detailed technical and functional documentation.
• Demonstrate applications to product owners and end users.
• Participate in platform upgrade activities including regression testing.

Skills

ServiceNow

GRC

SPM

ITSM

JavaScript

Glide

Flow Designer

IntegrationHub

Mid-Server

SOAP

REST

AngularJS

Agile

SAFe

Communication

Team collaboration

Tools

Mid-Server

SOAP

REST

AngularJS

Glide

App Engine

Scoped Apps

Job description

Job Family: SAAS/PAAS/Cloud Application Development Travel Required: Up to 10% Clearance Required: Active Secret

What You Will Do:

• Help translate complex business requirements into technical designs and solutions using ServiceNow.
• Lead the development of ServiceNow applications, ensuring alignment with business objectives and best practices.
• Provide technical expertise and guidance to other ServiceNow developers.
• Develop, configure, and enhance ServiceNow applications.
• Stay current with ServiceNow products, features, and industry trends to drive innovation.
• Conduct technical assessments and provide recommendations for improving existing ServiceNow implementations.
• Conduct reviews of functionality developed by ServiceNow development team and perform unit, system, and integration testing.
• Debug and fix technical problems.
• Support the development of detailed technical and functional documentation.
• Provide demonstrations of developed applications to product owners and end users.
• Participate in platform upgrade activities, including regression testing and reconfiguration.
• Ensure the security, scalability, and maintainability of ServiceNow solutions.

What You Will Need:

• Must be able to OBTAIN and MAINTAIN a Federal or DoD 'SECRET' security clearance; candidates must obtain an approved adjudication of clearance prior to onboarding with Guidehouse.
• Minimum of SIX (6) years of professional experience.
• Experience with Software Development Lifecycle methodologies, deliverables, and controls.
• Excellent verbal and written communication skills.
• Expertise in ServiceNow Modules such as GRC, SPM, and ITSM, as well as with App Engine and Scoped Apps.
• Experience with web services integration, specifically Mid-Server, SOAP, and REST, preferred.
• Strong experience with scripting (JavaScript, Glide, AngularJS), Flow Designer, and IntegrationHub.
• Experience with Software Development Lifecycle methodologies, deliverables, and controls.
• Experience working in an Agile environment.
• Strong interpersonal skills with the ability to build and establish rapport with a diverse array of people at all levels.

What Would Be Nice To Have:

• Ability to commute to client or corporate offices within the Washington, DC metropolitan area 2-3 days per week.
• ServiceNow certifications (e.g., CSA, CIS, CAD)
• Experience with web services integration, specifically Mid-Server, SOAP, and REST preferred.
• Agile, SCRUM or SAFe certifications.
• General understanding of financial management aspects (i.e., financial operations, financial innovation, internal control, risk management, etc.), particularly in a federal environment.
• Candidates with an ACTIVE 'SECRET' or higher-level clearance are preferred.

The annual salary range for this position is $106,000.00-$176,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Parental Leave 401(k) Retirement Plan
• Group Term Life and Travel Assistance
• Voluntary Life and AD&D Insurance
• Health Savings Account, Health Care & Dependent Care
• Flexible Spending Accounts
• Transit and Parking Commuter Benefits
• Short-Term & Long-Term Disability
• Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Care.com annual membership
• Employee Assistance Program
• Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)
• Position may be eligible for a discretionary variable incentive bonus

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [e-mail]. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [e-mail]. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee. Guidehouse is a global AI-led professional services firm delivering advisory, technology, and managed services to the commercial and government sectors. With an integrated business technology approach, Guidehouse drives efficiency and resilience in the healthcare, financial services, energy, infrastructure, and national security markets. Built to help clients across industries outwit complexity, the firm brings together approximately 18,000 professionals to achieve lasting impact and shape a meaningful future. guidehouse.com