Sr. ServiceNow Developer

Apex Systems; San Antonio (TX); Remote; USD 80,000 - 110,000; Full time

Job summary

Join a dynamic and innovative IT services company as a Senior ServiceNow Developer. In this role, you will design and implement cutting-edge ServiceNow solutions that enhance user experience and optimize processes. Collaborating closely with stakeholders, you'll translate requirements into effective applications, ensuring seamless integration and functionality. This position offers the opportunity to work within a supportive team environment that values continuous learning and professional growth. With a comprehensive benefits package and a commitment to excellence, this role is perfect for those looking to make a significant impact in the IT industry.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Employee Stock Purchase Program (ESPP)

401K with Company Match

Health Savings Account (HSA)

Employee Assistance Program (EAP)

Professional Development Opportunities

Qualifications

• Extensive experience in IT Service Management (ITSM) and related modules.
• Proficiency in designing and developing ServiceNow applications.

Responsibilities

• Design and develop ServiceNow applications and modules.
• Collaborate with teams to gather requirements for successful delivery.

Skills

IT Service Management (ITSM)

Change Management

Knowledge Management

Request Management

Employee Center

Decision Tree Tables

NowAssist

Digital Product Release (DPR)

Strategic Portfolio Management (SPM)

Governance, Risk, and Compliance (GRC)

Job description

if interested send resume to [e-mail]

Job Description:

As a Senior ServiceNow Developer, you will be responsible for designing, developing, and implementing ServiceNow solutions that meet the needs of our organization. You will work closely with stakeholders to understand requirements and translate them into effective ServiceNow applications. Your expertise in IT Service Management (ITSM) and other ServiceNow modules will be crucial in optimizing our processes and enhancing user experience.

Key Responsibilities:

• Design and develop ServiceNow applications and modules, including ITSM, Employee Center, Custom Widgets, and Decision Tree Tables.
• Implement and configure Incident Management, Change Management, Problem Management, Knowledge Management, and Request Management processes.
• Collaborate with cross-functional teams to gather requirements and ensure successful project delivery.
• Create and maintain technical documentation for ServiceNow applications and integrations.
• Troubleshoot and resolve issues related to ServiceNow applications and integrations.
• Stay updated with the latest ServiceNow features and best practices to continuously improve our ServiceNow environment.

Must Have:

• Extensive experience with IT Service Management (ITSM), including:
• Change Management
• Knowledge Management
• Request Management
• Proficiency in Employee Center
• Experience with Decision Tree Tables

  Nice to Have:

  • Familiarity with NowAssist
  • Knowledge of Digital Product Release (DPR)
  • Experience with Strategic Portfolio Management (SPM)
  • Understanding of Governance, Risk, and Compliance (GRC)

  EEO Employer

  Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [e-mail] or 844-463-6178.

  Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

  Apex Benefits Overview:Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.

Employee Type:
Contract

Remote:
Yes

Job Type:
Applications and Data Management