Sr Scheduler - Surgical Clinic

Munson Healthcare; Traverse City (MI); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Tuition reimbursement

Career development

Full benefits

Paid holidays

Generous PTO

Employee discounts

Retirement counseling

Wellness platform

Personalized support

Employee input forums

Job summary

Munson Healthcare in Traverse City, MI is seeking a Senior Scheduler to coordinate surgery scheduling, pre-op physicals, and related testing. You will work with patients, families, staff, and providers to ensure efficient care paths and accurate documentation for billing and approvals.

The role requires a high school diploma and preferably an Associate degree in a related field; alternatively, 5 years of fast-paced scheduling experience in healthcare may qualify. Full-time schedule Monday–Friday.

Qualifications

• High school diploma required.
• Associate degree in business, accounting, medical office management, medical administration, secretarial science, health services administration, or related degree preferred.
• In lieu of an Associate's Degree, 5 years of experience in a fast-paced, customer-driven environment with scheduling responsibilities, preferably in health care.

Responsibilities

• Schedule surgery, pre-op physicals, and testing with patients, families, staff, and providers.
• Ensure prior authorizations are completed in a timely manner per insurer requirements and improve efficiency.
• Ensure documentation supports billing (insurance verification, prior authorization).
• Oversee scheduling tools to be complete, accurate and up-to-date.

Skills

Scheduling

Patient interaction

Prior authorization

Time management

Education

High school diploma

Associates degree in business/healthcare

Job description

Location:1221 Sixth Street, Suite 300 Traverse City, Michigan 49684

Schedule: Full Time, 40 hours per week, Monday - Friday 8:00 AM - 4:30 PM

More Than Just Care, It's Community

Imagine doing meaningful work in a place where people vacation. That's life at Munson Healthcare - northern Michigan's largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties.

If you want a career in healthcare and a lifestyle most people only dream about - with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country.

Invested in You

• Grow: Tuition reimbursement, in-person and online development, and access to our career hub to help you advance.
• Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling.
• Be Well: Free wellness platform for you and your family, plus personalized support for personal or family challenges.
• Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings

Job Description

A Day inthe Life

• As a Senior Scheduler you will work with patients, families, staff, and providers to schedule surgery, pre-op physicals, and testing in a timely manner. Your personal interaction and efficiency start the path for an exceptional experience of care, wellness, and healing.

You will ensure thatprior authorizations are completed as required for surgical procedures in a timely manner as required by individual insurances. Additionally, you will identifyhow prior authorizations can be managed more effectively in a more efficient manner.

You will ensure that documentation is complete to support the accurate billing of surgical procedures, i.e., insurance verification, prior authorization, etc.

You will oversee the process from start to finish. You will make sure scheduling tools are complete, accurate and up to date at all times, through the use of timely checking and updating from voice mail, e-mail, memos, intranet communication, etc.

Qualifications

What's Required

High school diploma required

Associates degree in business, accounting, medical office management, medical administration, secretarial science, health services administration, or related degree preferred.

In lieu of an Associate's Degree, candidate must have 5 years' experience in a highly demanding, customer driven fast-paced, professional work environment that included acute attention to detail, multifaceted work demands with emphasis on quickly prioritizing and resolving a high volume of scheduling needs, preferably in a health care environment.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.