Sr Scheduler - Full-Time Day Shift (No Weekends) - Grayling, MI

Munson Healthcare Careers; Grayling (MI); On-site; USD 42,000 - 66,000; Full time

Job summary

Munson Healthcare in northern Michigan is seeking a Surgery Scheduler to coordinate all surgical and diagnostic procedures, liaise with patients, staff, and physicians, and manage pre-operative paperwork and scheduling distribution. You will support the surgical department with data entry, meetings, and administrative tasks.

The ideal candidate will have a high school diploma, an associate degree or 5 years of relevant scheduling experience, strong customer service skills, and excellent

Qualifications

• High school diploma required.
• Associate degree preferred or 5 years experience in a highly demanding, customer-driven environment with scheduling needs.
• Experience in customer service and dealing with staff and the public.
• Knowledge of billing, coding, EMR, and medical terminology is a plus.
• Strong written and verbal communication with all levels.
• Ability to work independently and prioritize multiple projects.
• Ability to work with a team in a dynamic practice environment.

Responsibilities

• Schedule and coordinate all surgical and diagnostic procedures; obtain pre-operative paperwork; manage and distribute schedules to physicians and departments; support surgical department operations.

Skills

Customer service

Scheduling

Communication

Teamwork

Education

Associate degree in business, medical office management, health services administration, or related field

5 years experience in scheduling/customer service in a high-paced environment

Job description

Company Description

More Than Just Care,It’sCommunity

Imagine doing meaningful work in a place where peoplevacation.That’slife at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties.

If you want a career in healthcare and alifestylemost people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just beMunson Material.To us, that means teammates who live by our values ofexcellence,teamness, positivity, creativity,and a commitment to creatingexceptional experiencesfor our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country.

Invested in You

• Grow:Tuition reimbursement, in-person and onlinedevelopment,and access to ourcareer hubto help you advance.
• Thrive:Full benefits, paid holidays, generous PTO, employee discounts, and freeindividualretirement counseling.
• Be Well:Freewellness platform for you and your family,pluspersonalizedsupport for personal or family challenges.
• Be Heard:Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings

Job Description

A Day in the Life

• The Surgery Scheduler will act as a liaison between patients, professional staff and physicians by scheduling and coordinating all necessary functions for surgical and diagnostic procedures. Obtain all pre-operative paperwork as required. Manage, produce and distribute all surgical and procedural schedules to physicians and departments. Provides support for overall surgical department including data entry, attending meetings, supporting administrative staff and scheduling.

Qualifications

What’s Required

• High school diploma required. Associates degree in business, accounting, medical office management, medical administration, secretarial science, health services administration, or related degree preferred.
• In lieu of an Associate’s Degree, candidate must have 5 years’ experience in a highly demanding, customer driven fast-paced, professional work environment that included acute attention to detail, multifaceted work demands with emphasis on quickly prioritizing and resolving a high volume of scheduling needs, preferably in a health care environment.
• Experience in customer service and dealing with physician office staff and the general public required. Experience in registration and scheduling of patients preferred. General medical office practices preferred. Must understand medical terminology and procedures.
• Knowledge of billing and coding, electronic medical records, and medical terminology a plus.
• Superior customer relationship skills and proven ability to communicate effectively and accurately, verbally and in writing with all levels.
• Must be able to work independently and prioritize projects and timelines within a flexible schedule.
• Must be able to work with a team to accomplish and implement goals within a dynamic practice environment.
• Able to operate under frequently stressful conditions. Is willing to embrace and support change as necessary to obtain operational and performance efficiencies.
• Ability to take initiative, problem solve, and remedies scheduling conflicts to ensure patients are scheduled for surgery in a timely manner.
• Ability to manage multiple priorities.

Additional Information

Areyou Munson Material?

Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.