Sr. Salesforce & Business Systems Lead

independentsector; Washington (District of Columbia); On-site; USD 100,000 - 140,000; Full time

Job summary

Independent Sector seeks a Manager, Salesforce & Business Systems to own and optimize our Salesforce environment, manage users, security, and integrations, and partner with staff to translate business needs into scalable technology solutions.

The role requires hands-on administration, dashboard/report development, data governance, and collaboration with external partners to enhance platform capabilities across the organization.

Qualifications

• Bachelor's degree in a related field and 3-5 years of relevant experience.
• 3-5 years' experience administering Salesforce in a production environment.
• Salesforce Administrator certification and other certifications are strongly preferred.

Responsibilities

• Serve as the primary administrator for Salesforce environment.
• Manage users, roles, profiles, and access controls.
• Configure objects, fields, page layouts, reports, and dashboards.
• Maintain data integrity and security across Salesforce and integrations.
• Design and deploy enhancements; monitor performance and data quality.
• Coordinate with consultants and vendors as needed.
• Develop training materials and user documentation.

Skills

Salesforce admin

Data analysis

Troubleshooting

Integrations

Documentation

Education

Bachelor's degree in Information Systems, Computer Science, Business Administration, Data Analytics, or related field

Tools

Salesforce

Job description

Independent Sector seeks a Manager, Salesforce & Business Systems to own and optimize our Salesforce environment, manage users, security, and integrations, and partner with staff to translate business needs into scalable technology solutions.

The role requires hands-on administration, dashboard/report development, data governance, and collaboration with external partners to enhance platform capabilities across the organization.