Sr. Salesforce Administrator

Comply; Washington (Washington County); On-site; USD 100,000 - 130,000; Full time

Job summary

Comply is seeking a Sr. Salesforce Administrator to manage and optimize our Salesforce platform, ensuring data integrity and enabling teams to leverage CRM for business goals.

You will serve as the primary contact for Salesforce queries, maintain configurations, and lead cross-functional automation projects. You will collaborate with multiple departments to implement tailored solutions, manage data security, and drive continuous improvement by staying current with Salesforce features.

Qualifications

• Proven experience as a Salesforce Administrator with strong platform knowledge.
• Salesforce Administrator Certification required (e.g., Salesforce Certified Administrator or Advanced Administrator).
• Advanced proficiency with Salesforce CPQ, Ironclad and Celigo; strong glow with Lightning, Flow, Tableau.
• Experience with Sales Cloud and Service Cloud; ability to lead cross-functional projects with GTM stakeholders.
• Strong analytical, organizational, and problem-solving skills; excellent communication for business-friendly translations of technical concepts.

Responsibilities

• Maintain, configure, and enhance Salesforce instances, including user management, profiles, roles, permissions, and workflows.
• Perform regular audits and data integrity checks; troubleshoot issues to ensure system performance.
• Lead customization and implementation projects in collaboration with cross-functional teams.
• Create/update reports and dashboards; manage Salesforce automation tools.
• Provide training and support for Salesforce users to drive adoption and proficiency.
• Oversee data imports/exports, deduplication, and data security measures.
• Stay updated on Salesforce releases; recommend enhancements to improve usability.

Skills

Salesforce administration

Data analysis

Stakeholder communication

Project leadership

Security best practices

Data governance

GTM collaboration

Education

Salesforce Administrator Certification

Tools

Salesforce CPQ

Ironclad

Celigo

Salesforce Lightning

Flow

Tableau

Sales Cloud

Service Cloud

Job description

Who Are We:

Comply is the leading provider of compliance SaaS and consulting services for the global financial services sector. With more than 5,000 clients and hundreds of employees across the globe, Comply empowers Chief Compliance Officers and their teams to proactively manage regulatory obligations, mitigate risk, and scale with efficiency and confidence.

Comply serves thousands of global financial services clients including broker-dealers, insurers, investment banks, private funds, RIAs, and wealth managers who rely on Comply offerings to power their compliance programs.

To learn more about Comply, visit comply.com

The Role:

We are seeking a detail-oriented and proactive Sr. Salesforce Administrator to manage and optimize our Salesforce platform. This role is essential to enhance our organization’s CRM functionality, ensuring data integrity, and supporting teams in leveraging Salesforce to achieve business goals.

As a Sr. Salesforce Administrator , you will serve as a point of contact for Salesforce-related queries, system maintenance, and customization. You will work closely with various departments to design and implement solutions that drive efficiency, improve customer relationships, and streamline processes.

Responsibilities:

• Salesforce Administration:
• Maintain, configure, and enhance Salesforce instances, including user account management, profiles, roles, permissions, and workflows.
• Ensure optimal system performance by performing regular audits, data integrity checks, and troubleshooting.
• Customization & Development:
• Create and update reports, dashboards, and custom fields to provide actionable insights.
• Manage Salesforce automation tools.
• Lead customization and implementation projects in collaboration with cross-functional teams.
• Collaborate with key cross-functional stakeholders to implement automation, custom objects, and integrations as needed.
• Stakeholder Support:
• Provide training and technical support for Salesforce users, ensuring adoption and proficiency.
• Act as a liaison between stakeholders and technical teams to gather requirements and deliver tailored solutions.
• Advise stakeholders on impacts to their request that they would need to consider as part of supporting their initiatives.
• Data Management:
• Oversee data imports, exports, and deduplication processes to maintain accurate and clean data.
• Implement and monitor data security measures, ensuring compliance with company policies and industry standards.
• Continuous Improvement:
• Stay updated on Salesforce releases and new features, recommending enhancements to improve system usability.
• Identify opportunities to optimize business processes and workflows using Salesforce.

Skills and Qualifications:

• Required Skills & Experience:
• Proven experience as a Salesforce Administrator, with a strong understanding of the platform’s capabilities.
• Salesforce Administrator Certification (e.g., Salesforce Certified Administrator or Advanced Administrator).
• Advanced proficiency with Salesforce CPQ, Ironclad and Celigo.
• Advanced proficiency in Salesforce Lightning, Flow, Tableau.
• Advanced proficiency in Sales Cloud, Service Cloud, or other Salesforce products.
• Experience leading and executing projects with GTM stakeholders.
• Strong analytical, organizational, and problem-solving skills.
• Excellent communication skills, with the ability to translate technical concepts into business-friendly terms.
• Preferred Skills:
• Experience with M&A is highly desirable.
• Experience with data and system migrations is highly desirable.
• Advanced knowledge of data governance.
• Experience with compliance practices.
• Experience with maintaining security best practices.

To learn more about our values, mission and the wide-range of perks offered to employees at Comply, visit https://www.comply.com/careers/.

Comply is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment.

Applicants must be authorized to work for any employer in the United States. Currently, we are unable to sponsor or take over sponsorship of an employment Visa at this time.