Sr. Sales Operations Analyst

Tyler Technologies; Plano (TX); On-site; USD 90,261 - 125,000; Full time

Benefits offered by this job

Competitive benefits

Health and financial wellness support

Job summary

A leading technology firm is seeking a Sr. Sales Operations Analyst to handle complex sales data analysis, create actionable reports, and support sales teams. The ideal candidate will possess strong analytical skills and experience with Microsoft tools like Dynamics CRM and PowerBI. This role offers remote work flexibility depending on proximity to the office, with a salary range between $90,261 and $125,000. Join us to drive data-driven sales strategies and grow revenue.

Qualifications

• 2-4 years of experience in sales support or similar position.
• Strong written and verbal communication skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Oversee administration and optimization of sales tools.
• Manage CRM data governance across all sales functions.
• Support Sales Vice Presidents in forecasting sales reports.
• Provide operational support for GTM initiatives.

Skills

Sales data analysis

Data-driven decision making

CRM management

Performance optimization

Microsoft tools proficiency

Education

BS in a related field

Tools

Microsoft Dynamics CRM

PowerBI

Microsoft Teams

Sharepoint

Job description

Overview

Sr. Sales Operations Analyst collects, cleans, and interprets complex sales data to identify trends, enhance performance, and drive revenue growth. They create actionable reports, build dashboards, and support forecasting, enabling sales teams and management to make data-driven decisions. The Sr. Sales Operations Analyst must demonstrate critical analytical thinking and problem-solving skills, and possess the ability to understand, manage, and measure complex data across multiple teams, resulting in actionable strategies and driving revenue and growth through advanced analytics, forecasting, and visualizations.

Location

Remote

Responsibilities

• Oversee the administration, optimization and integration of sales tools (i.e. CRM, Experlogix, PowerBI) to support a modern, efficient and data driven sales organization.
• Manage CRM data governance across all sales functions.
• Manage the development and delivery of key reporting functions including forecasting, pipeline health, win/loss and dashboards.
• Support Sales Vice Presidents and Sales Directors in producing monthly and quarterly sales forecast reports.
• Identify and implement process improvements across the sales lifecycle to increase efficiency and improve data accuracy.
• Assist in annual planning for territory assignments and quota setting.
• Provide operational support for key GTM initiatives.
• Data Quality - Assist sales executives with ensuring the accuracy and timeliness of sales forecast data.
• Revenue Growth: Directly influences sales outcomes by providing data-driven insights that improve revenue growth and sales strategies.
• Actionable Insights: Translates complex data sets into clear, understandable reports for stakeholders.
• Strategic Decision Support: Enables sales management to make informed decisions regarding targets, territories, and sales compensation.
• Performance Optimization: Monitors KPIs to ensure the sales team is meeting or exceeding targets.

Qualifications

• BS in a related field or comparable business experience
• 2-4 years of experience in sales support, experience or similar position, including data analysis and processes optimization.
• Experience with Microsoft tools, including but not limited to:
• Microsoft Suite
• Microsoft Dynamics CRM
• Microsoft Teams
• Sharepoint
• PowerBI
• Strong professional written and verbal communication skills.
• Ability to work in a fast-paced, deadline-driven environment (both independently and as a team player).
• 10% travel required for team meetings.
• If located within 50 miles of a main Tyler Technologies office - Hybrid role. This requires a minimum of three business days in the office per week.
• If located more than 50 miles from a main Tyler Technologies office - Fully remote role.

State-Specific Salary Range Disclosure Requirements

Salary will generally fall between $90,261 - $125,000 before adjustment for geographic differences. Recruiter can confirm if position is incentive eligible.

Taking Care of You & Your Family

Your health and well-being are important to us. That\'s why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people.

Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler.

Requisition Number:2026-8608

Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing [e-mail] or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.