Sales Operations & Enablement Analyst

SBANS SBA Network Services, LLC; Boca Raton (FL); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Annual RSU awards

401(k) with company match

Employee Stock Purchase Plan

Health Concierge

Job summary

SBANS SBA Network Services, LLC is seeking a Sales Operations & Enablement Analyst to optimize sales processes, manage CRM (Dynamics 365), and deliver Power BI insights. You will collaborate across Sales, Marketing, Operations, Engineering, Finance, IT, and Legal to improve productivity and drive revenue growth.

You will design scalable operations, lead cross-functional projects, and provide executive-ready reporting for strategic decisions in a fast-paced environment.

Qualifications

• Bachelor's degree in a related field or equivalent experience.
• 3–5+ years in Sales Operations, Enablement, Business Operations, Revenue Operations, or related.
• Advanced PowerPoint for executive-level presentations and storytelling.
• Strong Power BI and data visualization to translate data into insights.
• Advanced Excel with large datasets for analysis and forecasting.
• Hands-on experience with Dynamics 365 or similar CRM platforms.
• Strong project planning and ability to manage multiple initiatives.
• Excellent communication, presentation, and writing skills across audiences.

Responsibilities

• Support design and continuous improvement of scalable sales operations processes.
• Partner with sales leadership to drive pipeline growth and performance.
• Own and optimize CRM processes (Dynamics 365) for data integrity and adoption.
• Develop Power BI dashboards and executive-level performance reporting.
• Drive lead generation strategies and improve pipeline quality.
• Promote standardization and automation of workflows.
• Manage integrated project plans and cross-functional timelines.
• Coordinate cross-functional activities to meet scope and timelines.
• Establish strong stakeholder relationships and drive alignment.
• Deliver structured reporting and executive presentations.

Skills

Data analysis

Project management

Cross-functional collaboration

Communication

Presentation

Education

Bachelor’s degree in Business, Engineering, Computer Science, Information Systems, Analytics, or related field

Tools

Power BI

PowerPoint

Excel

Microsoft Dynamics 365

Job description

Sales Operations & Enablement Analyst

The Sales Operations & Enablement Analyst is responsible for supporting the effectiveness, efficiency, and scalability of the sales organization through data‑driven insights, process optimization, CRM administration, sales enablement programs, project coordination, and performance reporting.

This role partners closely with Sales, Marketing, Operations, Engineering, Finance, IT, and Legal teams to improve sales productivity, streamline processes, and support revenue growth.

Primary Responsibilities

• Support the design, implementation, and continuous improvement of scalable sales operations processes to drive efficiency across the end‑to‑end sales cycle.
• Partner with sales leadership to support pipeline growth, sales performance optimization, and execution of key strategic initiatives.
• Own and optimize CRM processes (Microsoft Dynamics 365), ensuring data integrity, adoption, and effective utilization.
• Develop and deliver Power BI dashboards and reporting that provide actionable insights and executive‑level visibility into performance.
• Drive lead generation strategies and support sales teams in improving pipeline quality and accelerating the sales cycle.
• Promote process standardization and automation, transitioning manual workflows into scalable systems and tools.
• Manage integrated project plans and timelines across multiple interrelated initiatives, ensuring alignment with business priorities and dependencies.
• Oversee program execution, coordinating cross‑functional activities to ensure delivery against scope, timelines, and objectives.
• Establish and maintain strong stakeholder relationships, driving alignment, accountability, and effective communication.
• Facilitate cross‑functional collaboration across Sales, Marketing, Operations, Engineering, and Legal to enable seamless execution.
• Monitor performance metrics and project progress, proactively identifying risks, trends, and opportunities for continuous improvement.
• Deliver structured reporting and develop executive‑level presentations to support leadership communication and decision‑making.
• Coordinate and support industry events and conferences to enhance brand visibility and business development opportunities.
• Perform other duties and special projects as assigned.

Qualifications & Requirements

• Bachelor’s degree in Business, Engineering, Computer Science, Information Systems, Analytics, or a related field; equivalent experience may be considered.
• 3–5+ years of experience in Sales Operations, Sales Enablement, Business Operations, Revenue Operations, or a related discipline.
• Advanced proficiency in Microsoft PowerPoint with the ability to develop executive‑level presentations and storytelling materials.
• Strong expertise in Power BI and data visualization, translating complex data into actionable business insights.
• Advanced Excel skills and experience working with large datasets for analysis, forecasting, and reporting.
• Hands‑on experience with Microsoft Dynamics 365 or similar CRM platforms, including process optimization, data governance, and user adoption.
• Strong project planning and execution skills with the ability to manage multiple initiatives and competing priorities.
• Excellent communication, presentation, and writing skills across technical and non‑technical audiences.
• Demonstrated ability to build and maintain strong relationships with cross‑functional stakeholders and senior leadership.
• Strong analytical and problem‑solving skills with a data‑driven approach to decision‑making and continuous improvement.
• High level of accountability, ownership, organization, and follow‑through.
• Experience supporting sales organizations through pipeline management, lead generation, forecasting, or sales performance initiatives preferred.
• Experience in a fast‑paced start‑up environment preferred.
• Experience supporting sales organizations, preferably within a telecommunications, technology, infrastructure, or related industry preferred.

Benefits

Financial Well‑being: Plan for your future with our Global Ownership Program (AnnualRSU awards for eligible employees), a 401(k) with a generous company match, and an Employee Stock Purchase Plan offering company stock at a discount.

Mental Well‑being: We prioritize your health with access to a dedicated Health Concierge service.

Personal Growth & Balance: Enjoy a generous Paid Time Off (PTO) package, paid holidays, and paid volunteer hours. We also fuel your ambition with tuition reimbursement, support for professional certifications, and a wellness reimbursement program.

Physical Demands

Ability to stoop, bend, kneel or crouch. Ability to stand, walk and sit. Ability to reach with hands and arms. Visual ability correctable to 20/20. Sitting up to 90% of the day. Ability to respond verbally in an understandable, professional manner in person and over the telephone. Manual dexterity to input data into the computer and operate equipment. Ability to lift up to 15 pounds.

Work Environment

Office/Cubicle workspace. Moderate noise level.