Sr. Sales Manager

EOS Hospitality LLC; Austin, Northern (TX, KY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health benefits

PTO and holidays

Spa discounts and booking privileges

Employee recognition and wellness

Job summary

Lake Austin Spa Resort is seeking a Senior Sales Manager to expand the resort's group business and represent the brand as a leader in luxury wellness hospitality.

You will drive acquisitions, maintain relationships with corporate clients, planners, and travel professionals, and oversee proposals through turnover to the Events team. The role requires travel and a strong focus on revenue growth.

Qualifications

• Two to five years of progressive hospitality sales experience in luxury or group sales.
• Proven track record of achieving group sales revenue goals.
• Strong negotiation, presentation, and account management skills.
• Excellent verbal and written communication skills.
• Proficiency with CRM systems, Microsoft Office, and hospitality sales software.
• Ability to travel for client meetings, industry events, and sales calls.

Responsibilities

• Prospect, solicit, and secure new group business aligned with the resort's sales objectives.
• Develop and maintain relationships with corporate clients, meeting planners, and travel professionals.
• Manage the sales process from lead generation through proposal development, contract negotiation, and turnover to the Events team.
• Conduct sales presentations, site visits, familiarization tours, and client meetings.
• Represent Lake Austin Spa Resort at industry trade shows, networking events, and sales missions.
• Maintain an active sales pipeline and meet or exceed revenue goals.

Skills

Negotiation

Presentation

Account management

Verbal and written communication

CRM proficiency

Travel readiness

Tools

CRM systems

Microsoft Office Suite

Delphi

Salesforce

Opera

Book4Time

Job description

Description

Key Responsibilities

Sales & Business Development

• Prospect, solicit, and secure new group business that aligns with the resort's sales objectives.
• Develop and maintain relationships with corporate clients, meeting planners, third-party partners, and travel professionals.
• Manage the sales process from lead generation through proposal development, contract negotiation, and turnover to the Events team.
• Conduct sales presentations, site visits, familiarization tours, and client meetings.
• Represent Lake Austin Spa Resort at industry trade shows, networking events, and sales missions.
• Maintain an active sales pipeline and consistently meet or exceed established revenue goals.

Revenue Management & Sales Strategy

• Prepare proposals and contracts that balance client needs with revenue objectives in partnership with the Director of Revenue.
• Maintain accurate sales forecasts, account information, and pipeline activity within CRM systems.
• Monitor market trends and competitive activity to identify new business opportunities.
• Collaborate with resort leadership and the Marketing team on sales initiatives and promotional efforts.

Relationship Management

• Build long-term relationships with key accounts and referral partners.
• Represent the Lake Austin Spa Resort brand with professionalism and a thorough understanding of the resort's luxury wellness experience.
• Maintain regular communication with clients to encourage repeat business and referrals.

Qualifications

Required

• Two to five years of progressive hospitality sales experience, preferably in luxury resort, destination resort, or group sales.
• Demonstrated success achieving group sales revenue goals.
• Strong negotiation, presentation, and account management skills.
• Excellent verbal and written communication skills.
• Proficiency with CRM systems, Microsoft Office Suite, and hospitality sales software.
• Ability to travel as needed for client meetings, industry events, and sales calls.

Preferred

• Experience selling luxury wellness resorts, destination retreats, or upscale hospitality experiences.
• Existing relationships within the corporate meetings, incentive travel, or wellness travel markets.
• Experience with Delphi, Salesforce, Opera, Book4Time, or comparable hospitality systems.

Performance Measures

• Total group revenue contribution
• New account acquisition
• Repeat business and client retention
• Achievement of annual sales goals
• Competitive base salary with incentive opportunity
• Comprehensive health and wellness benefits
• Paid time off and holidays
• Employee spa discounts and booking privileges
• Employee recognition and wellness programs

About Lake Austin Spa Resort

Lake Austin Spa Resort is an award-winning luxury wellness destination recognized for exceptional service, personalized experiences, and a commitment to overall well-being. The Senior Sales Manager plays an important role in expanding the resort's group business while representing a brand known for excellence in hospitality.

Lake Austin Spa Resort is an Equal Opportunity Employer (EOE/M/F/D/V) and participates in E-Verify.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.