Sr. Sales Enablement Analyst

Insight Global; Lewisville (TX); On-site; USD 90,000 - 140,000; Full time

Job summary

Insight Global is seeking a Senior Sales Enablement & Operations Analyst to drive sales enablement, training, onboarding, and performance reporting across the commercial org. The role focuses on creating role-based dashboards and actionable insights, supporting forecasting, and optimizing the Microsoft Dynamics 365 and sales tech stack.

This position suits an analytical sales operations professional who translates system and performance data into tools that improve sales effectiveness in a

Qualifications

• Bachelor’s degree or equivalent in business, sales, marketing, or related field.
• 5+ years in sales enablement, sales operations, sales training, or commercial analytics.
• Power user of Microsoft Dynamics 365 or comparable CRM with reports, dashboards, and views.
• Proven experience designing and delivering sales training, onboarding programs, playbooks, and SOPs.
• Strong data analysis and reporting, dashboards, scorecards, translating data into insights.
• Advanced proficiency with Microsoft Excel, Word, and PowerPoint.
• Excellent written and verbal communication skills.
• Ability to partner with CRM Administration, IT, Marketing, Finance, and sales leadership.

Responsibilities

• Drive adoption of sales processes: lead management, opportunity tracking, pipeline hygiene, quoting workflows.
• Build and maintain dashboards and scorecards for executives, managers, and reps.
• Deliver KPI reporting on pipeline health, quota attainment, adoption, and sales effectiveness.
• Coordinate the sales forecasting process and support reporting to leadership.
• Support onboarding and training for new sales hires across Dynamics 365, ERP, and telephony platforms.
• Develop and maintain sales playbooks, SOPs, training materials, and a central resource library.
• Track Deal Desk and RFP metrics: quote turnaround, approval cycle time, discount compliance, response timelines, win rates.
• Identify bottlenecks in quoting/approval workflows; report findings to Commercial Operations leadership.
• Establish regular enablement cadence and cross-functional follow-through; align reporting with operating model.

Skills

CRM dashboards

Sales analytics

Sales training

Forecasting

Excel/Office

Cross-functional collaboration

Education

Bachelor's degree in business, sales, marketing, or related field

Tools

Microsoft Dynamics 365

ERP systems

Telephony tools

Job description

Insight Global is seeking a Senior Sales Enablement & Operations Analyst for a top global electronics and connectivity solutions client. This individual will drive sales enablement, training, onboarding, process adoption, and performance reporting across the commercial organization. The analyst will create role-based dashboards and scorecards, deliver actionable insights to sales leadership, support forecasting, and serve as a key resource for Microsoft Dynamics 365 and the broader sales technology stack. This is an excellent opportunity for an analytical sales operations professional who enjoys turning systems and performance data into practical tools that help sales teams operate more effectively.

Must-Haves:

• Bachelor’s degree or equivalent experience in business, sales, marketing, or a related field.
• 5+ years of experience in sales enablement, sales operations, sales training, or commercial analytics.
• Strong experience using Microsoft Dynamics 365 or a comparable CRM as a power user, including building reports, dashboards, and views.
• Proven experience designing and delivering sales training, onboarding programs, playbooks, and SOPs.
• Strong data analysis and reporting skills, including creating dashboards and scorecards and translating performance data into actionable insights.
• Advanced proficiency with Microsoft Excel, Word, and PowerPoint.
• Excellent written and verbal communication skills.
• Ability to partner effectively with CRM Administration, IT, Marketing, Finance, and sales leadership.
• Ability to succeed in a fast-paced environment with evolving priorities.

Plusses:

• Experience supporting a B2B, industrial, technical, electronics, or connectivity sales organization.
• Experience with CRM-based analytics or AI tools used for quota attainment and sales-performance reporting.
• Experience coordinating sales forecasting and pipeline-health reporting.
• Familiarity with Deal Desk operations, RFP reporting, quoting workflows, or discount-compliance tracking.
• Experience supporting ERP and phone or telephony tools within a sales technology stack.
• Ability to travel for onboarding, training, internal meetings, and occasional customer or industry events.

Day-to-Day:

• Drive adoption of sales processes involving lead management, opportunity tracking, pipeline hygiene, and quoting workflows.
• Build and maintain dashboards and scorecards for executives, sales managers, and sales representatives.
• Deliver recurring KPI reporting covering pipeline health, conversion, productivity, quota attainment, adoption, and sales effectiveness.
• Coordinate the sales forecasting process and provide reporting support to sales leadership.
• Support onboarding and training for new sales hires across Microsoft Dynamics 365, ERP, and telephony platforms.
• Develop and maintain sales playbooks, SOPs, training materials, and a centralized resource library.
• Track Deal Desk and RFP metrics, including quote turnaround, approval cycle time, discount compliance, response timelines, and win rates.
• Identify bottlenecks in quoting and approval workflows and communicate findings to Commercial Operations leadership.
• Establish a recurring cadence for enablement, performance reporting, action tracking, and cross-functional follow-through.
• Partner with CRM Administration, IT, Marketing, and Finance to align reporting and enablement with the broader operating model.