Sales Operations Analyst

Catapult Solutions Group; Dallas (TX); Remote; USD 59,000 - 98,000; Part time

Job summary

Catapult Solutions Group is seeking a Sales Operations Analyst to join a fast-paced, data-driven team supporting sales growth. This remote 6-month contract role focuses on data analysis, forecasting, pipeline management, and sales process optimization to improve contact, conversion, and revenue growth.

You will collaborate with Sales Leadership, Finance, HR, Marketing, Enablement, and Product, own the forecasting cadence, maintain pipeline data, develop dashboards, and drive CRM and reporting

Qualifications

• Strong Microsoft Excel and PowerPoint skills.
• Proven ability to communicate effectively with senior leadership.
• Strong attention to detail and ability to consistently produce accurate work.
• Experience with sales processes, sales tools, and Salesforce.com.
• Ability to understand and communicate relationships between business processes and systems.
• Ability to interpret sales data and translate findings into actionable recommendations.
• Experience supporting sales reporting, pipeline management, and operational processes.
• Strong organizational and communication skills.
• Demonstrated sound judgment and decision-making ability.

Responsibilities

• Analyze multiple data sources to identify key accounts and opportunities for sales follow-up.
• Maintain customer and master data, including account attributes.
• Lead end-to-end forecasting and pipeline management.
• Develop forecasting analytics and reports for senior leadership.
• Own quota setting and allocation processes.
• Drive adoption of sales tools and technologies.
• Establish and manage the sales operating cadence.

Skills

Excel

PowerPoint

Salesforce

Data analysis

Sales reporting

Stakeholder communication

Attention to detail

Cross-functional collaboration

Strategic thinking

Problem solving

Tools

Salesforce

Job description

The Sales Operations Analyst will support a fast-paced Sales Operations organization by identifying and communicating sales growth opportunities across existing and new customer databases.

Location - Remote

Pay Rate - Up to $71/hr

Fortune 500 Financial Services Company

6-Month Contract with the possibility to extend or convert FTE

This role focuses on improving customer contact, conversion, and growth rates through data analysis, pipeline management, forecasting, and sales process optimization.

The position will work closely with Sales Leadership, Finance, HR, Marketing, Enablement, and Product to support go-to-market planning, maintain accurate sales data, and deliver actionable insights that drive business performance.

Responsibilities

• Analyze multiple data sources to identify key accounts and opportunities for sales follow-up.
• Assess business needs and provide data-driven support to internal and external sales teams.
• Maintain customer and master data, including account attributes.
• Develop simplified data summaries for daily, weekly, and monthly pipeline follow-up.
• Record daily account allocations to sales teams, associated activities, and outcomes.
• Measure the effectiveness of sales activities and their impact on customer base growth.
• Identify opportunities to improve contact, conversion, and overall growth rates.
• Support collaboration across operational functions.
• Own the sales forecasting process and reporting cadence.
• Lead end-to-end forecasting and pipeline management to provide an accurate view of business performance.
• Monitor pipeline health, hygiene, and performance.
• Develop forecasting analytics and reports for senior leadership.
• Identify pipeline risks, growth opportunities, and areas requiring additional sales focus.
• Maintain accurate pipeline data to support strategic business decisions.
• Lead annual and in-year go-to-market planning.
• Support territory design and account segmentation.
• Develop headcount and capacity models to support sales coverage.
• Own quota setting and allocation processes.
• Evaluate territory coverage and resource allocation.
• Partner with Sales Leadership to align planning activities with business objectives.
• Partner with Finance and HR to design and administer sales incentive compensation plans.
• Support compensation plan governance and administration.
• Manage incentive compensation disputes and resolution processes.
• Ensure accurate incentive calculations and payouts.
• Evaluate compensation structures to support desired sales behaviors and performance.
• Own CRM strategy and support the broader sales technology stack, including Salesforce.
• Maintain accurate customer and sales data across systems.
• Identify opportunities to improve CRM processes, automation, and reporting.
• Drive adoption of sales tools and technologies across the organization.
• Ensure systems and processes support an efficient seller experience.
• Identify opportunities to reduce manual processes and improve sales productivity.
• Define and track key performance indicators related to:
• Customer contact rates
• Conversion rates
• Revenue growth
• Develop dashboards, presentations, and reports for Sales Leadership.
• Identify trends, risks, and opportunities within sales performance.
• Provide data-backed recommendations to improve sales effectiveness.
• Communicate analytical findings and business recommendations to senior leaders.

Sales Operating Rhythm & Business Reviews

• Establish and manage the sales operating cadence, including:
• Forecast calls
• Quarterly Business Reviews (QBRs)
• Develop reporting and dashboards to support business reviews.
• Ensure leadership has accurate and timely information to make decisions.
• Surface business risks and opportunities and recommend appropriate actions.

Sales Process Improvement & Cross-Functional Collaboration

• Drive continuous improvement of sales processes, policies, and tools.
• Identify opportunities to simplify workflows and reduce operational friction.
• Improve seller productivity by increasing time available for selling activities.
• Partner cross-functionally with: Sales, Finance, HR, Sales Enablement, and Product teams
• Align sales operations initiatives with broader GTM strategies.
• Serve as a strategic thought partner to Sales Leadership.
• Build, lead, coach, and develop a high-performing Sales Operations team.
• Provide guidance and support to managers and individual contributors.
• Foster collaboration and accountability across the Sales Operations organization.
• Support team development and operational effectiveness.

Required Skills & Qualifications

• Strong Microsoft Excel and PowerPoint skills.
• Proven ability to communicate effectively with senior leadership.
• Strong attention to detail and ability to consistently produce accurate work.
• Experience with sales processes, sales tools, and Salesforce.com.
• Ability to understand and communicate relationships between business processes and systems.
• Ability to interpret sales data and translate findings into actionable recommendations.
• Experience supporting sales reporting, pipeline management, and operational processes.
• Strong organizational and communication skills.
• Demonstrated sound judgment and decision-making ability.