Sr. Retention Specialist (Remote)

300 American Income Life Insurance Company; United States; Remote; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health, dental & vision insurance

Pension plan

Paid holidays

Parental leave

Education reimbursement

Work-from-home flexibility

Mental health support

Job summary

American Income Life Insurance Company is seeking a Sr. Retention Specialist for a remote, work-from-home role. You will perform data entry, indexing, and data retrieval across multiple systems while supporting daily mail operations and office workflows.

This role emphasizes accuracy, speed (50 wpm), and reliability, with responsibilities spanning postage, courier coordination, and inter-office mail; the company backs you with comprehensive benefits and education reimbursement to help you grow.

Qualifications

• High school diploma or equivalent required.
• Minimum typing speed of 50 words per minute.
• Excellent alpha-numeric recognition skills.
• Knowledge of postage metering machines.
• Ability to lift up to 50 lbs.
• Valid driver’s license required.

Responsibilities

• Data entry and indexing across systems.
• Enter, update, verify and retrieve data in various systems.
• Sort mail and apply postage; operate postage equipment.
• Handle daily mail pickups/deliveries and inter-office mail.

Skills

Typing 50 wpm

Alpha-numeric recognition

Postage metering

Lift 50 lbs

Driver’s license

Office software

Education

High school diploma or equivalent

Tools

Office software suites

Job description

At American Income Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to Make Tomorrow Better.

Role Overview

Sr. Retention Specialist. In this role, you will be responsible for the assignments described below, varying in work required at any particular area of the department and based on departmental need. This is a remote / work-from-home position.

What You Will Do

• Data entry work and indexing using a computer and appropriate software.
• Enter, update, research, verify and/or retrieve data within various systems.
• Operate postage, FedEx and UPS machines.
• Sort 1st class and presort mail and apply proper postage.
• Fill and put away department orders.
• Order labels for mailboxes and make necessary address changes.
• Pick up and drop off daily mail from Post Office and AIMS.
• Deliver bank deposits as necessary.
• Make regular, scheduled inter-office mail pickups/deliveries and distribute mail accordingly.
• Other miscellaneous duties as assigned.

What You Can Bring

• High school Diploma or equivalent.
• Minimum typing requirement of 50 wpm.
• Must have excellent alpha and numeric recognition skills.
• Knowledge of postage metering machines.
• Ability to lift heavy cartons (up to 50 lbs).
• Valid driver’s license.
• Ability to operate standard office equipment and various software packages required by the department.

How American Income Life Will Support You

• Competitive compensation designed to reflect your expertise and contribution.
• Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
• Robust life insurance benefits and retirement plans, including a pension plan.
• Paid holidays and time off to support a healthy work-life balance.
• Parental leave to help our employees welcome their new additions.
• Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
• Company-paid counseling for assistance with mental health, stress management, and work-life balance.
• Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
• Discounted Texas Rangers tickets for a proud visit to Globe Life Field.

Opportunity Unlimited

As an independent contractor, you are in control. Your performance determines how much money you make and how far you take your career. Selling American Income Life products gives you the opportunity to earn as much as you desire.

Terms and Conditions

Want an exciting opportunity in the insurance industry? Some insurance companies only care about making money from their insurance policies. But at American Income Life, we care about people. And Agents who choose to sell our products have an opportunity to make an impact on their clients, their community, their family, and their career. There’s way more to it than meets the eye. American Income Life attracts a select group of leaders, entrepreneurs, and high achievers eager to jumpstart their sales career with a fast-paced, stable, and internationally growing company.