Customer Support Advisor | REMOTE

AIL; Virginia Beach (VA); Remote; USD 60,000 - 120,000; Full time

Benefits offered by this job

100% Remote Position

Weekly Pay & Bonuses

Mentorship & Training

Life Insurance Policy with ADB

Job summary

Globe Life / American Income Life offers a 100% remote Customer Support Advisor role with flexible growth and mentorship-focused development. Ideal for self-motivated candidates seeking a performance-based career with strong earning potential and ongoing training.

Responsibilities include onboarding new members, providing personalized service, and expanding outreach while maintaining compliance and efficient scheduling. Training is provided and licensing guidance is available.

Qualifications

• Must be 18+ years old and legally eligible to work in the United States.
• Must provide own computer, webcam, reliable internet, and a suitable remote workspace.
• Willing to obtain Life & Health Insurance license in the candidate's state; training provided.

Responsibilities

• Introduce and onboard new members through the enrollment process.
• Provide personalized services addressing client needs with professionalism.
• Create and evaluate tailored plans aligned with client goals.
• Respond to inquiries and manage questions promptly.
• Expand outreach using networking strategies to grow reach.
• Ensure compliance with state regulations and company policies.
• Manage appointments efficiently to optimize productivity.

Skills

Active listening

Problem solving

Strong communication

Fast learner

Independent work

Job description

Customer Support Advisor- Remote

Globe Life AO is excited to offer 100% remote, work-from-home opportunities that allow you to build a rewarding career while maintaining a healthy work-life balance. We are looking for enthusiastic, self-motivated professionals to provide exceptional service to both current and prospective clients. In this role, you will engage with multiple clients each day, offering expert product knowledge and top-tier support.

With our consistent year-over-year growth, we are rapidly expanding and searching for talented individuals ready to advance with us. This position offers uncapped earning potential, flexibility to grow at your own pace, and the opportunity to thrive in a mentorship-driven environment. If you're driven to challenge yourself and reach new goals, this could be the perfect role for you.

What We Offer:

• 100% Remote Position - Work from the comfort of your home
• Virtual Workshops & World-Class Training
• Weekly Pay + Performance-Based Bonuses
• Union Contract & Representation (OPEIU Local 277)
• Life Insurance Policy with Accidental Death Benefits (ADB)
• Medical Insurance Reimbursement
• Cutting-Edge Technology & Resources
• Leadership Conventions, Conferences & Mentorship Opportunities
• Incentive Trips & Team-Building Activities

Preferred Skills:

• Strong communication skills, including active listening and problem-solving
• Ability to learn quickly and adapt to a fast-paced environment
• Thrives in both independent and team-oriented settings
• Displays a strong work ethic with a drive to succeed

Key Responsibilities:

• Introduce and Onboard New Members: Guide new clients through the enrollment process
• Provide Personalized Services: Address client needs with care and professionalism
• Create & Evaluate Tailored Plans: Design solutions that align with client goals
• Respond to Inquiries: Manage questions and concerns promptly
• Expand Outreach: Use networking strategies to grow your business reach
• Ensure Compliance: Adhere to state regulations and company policies
• Manage Appointments Efficiently: Organize schedules to optimize productivity

Why Join Us?

This is more than just a job-It's an opportunity to make a meaningful impact in the lives of clients while building a fulfilling career. If you are motivated, growth-oriented, and excited to be part of a company focused on excellence and personal development, we would love to hear from you.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate's expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.