Sr. Radio Technician

Day Wireless Systems; Salem (VA); On-site; USD 60,000 - 90,000; Full time

Job summary

Day Wireless Systems is seeking a field technician to design, install, troubleshoot, and maintain 2-way wireless communications systems, including 911 centers for customers. The role emphasizes diagnosing, repairing, programming radios, and supporting complex radio networks across multiple sites.

Responsibilities include installing and maintaining VHF/UHF and 800/900 MHz systems, training apprentices, providing exceptional customer support, and coordinating safety and project deadlines.

Qualifications

• Three to five years of experience in 2-way radio and wireless systems.
• Associate degree or equivalent preferred but not required.
• Experience diagnosing, repairing, and programming wireless equipment.

Responsibilities

• Install and support VHF/UHF and 800/900 MHz systems.
• Maintain and repair base systems, repeaters, antennas, and related hardware.
• Provide customer support in person, by phone, email, or at shop location.
• Travel locally or overnight as needed.
• On-call overtime with short notice.
• Train Apprentices and Journeyman Technicians when necessary.
• Prepare quotes and bids for customer projects.
• Act as the shop's safety coordinator.

Skills

Radio & wireless systems

Troubleshooting

Diagnostics

Customer support

Education

Associate degree in electronics or related

Tools

Dispatch consoles

Radio test equipment

DC/AC knowledge

Job description

Position Overview:

This position involves system design, troubleshooting, programming, and installations of 2-way and wireless communications systems. The primary responsibilities include optimizing, maintaining, and repairing complex radio systems and 911 communications centers for customers.

Roles & Responsibilities:

• Install and provide technical support for VHF/UHF and 800/900 MHz analog and digital systems, including mobile and portable subscriber equipment.
• Maintain communications console equipment, diagnose, and repair public address systems, emergency vehicle siren, and lighting systems.
• Install, maintain, and repair base systems, repeaters, remote controls, multiplexers, antenna systems, microwave systems, battery backup systems, and solar power systems.
• Willingness to work after normal business hours when necessary.
• Assist with training of Apprentices and Journeyman Technicians when necessary.
• Provide positive and efficient customer support by diagnosing, troubleshooting, discussing, and resolving wireless communication equipment questions and problems. This can be done in person, over the phone, via email, or at the company's shop location.
• Conduct diagnostic and analytical tests to diagnose and repair various wireless communication equipment such as dispatch consoles, paging infrastructure, trunked radio systems, and mobile installations.
• Analyze and interpret diagnostic test results to effectively repair and program radios and wireless equipment.
• Collaborate with customers, vendors, and shop management to determine deadlines, urgency, timelines, and schedules for completing repairs, maintenance, and programming, ensuring that the customer's needs are met.
• Prepare quotes and bids for customer projects.
• Act as the shop's safety coordinator, working closely with the safety representative from the company's headquarters to implement safety training and protocols.
• Perform wireless communications system programming according to industry practices and vendor criteria.
• Install radio and wireless mobile and base communications systems following industry practices and vendor criteria.
• Maintain availability to work Monday through Friday from 8 a.m. to 5 p.m. Due to the nature of supporting public safety and first responder customers, technicians may be required to be on call, including overtime, with minimal notice.
• Be willing to travel, which may include local daily travel or overnight stays.

Education and/or Experience:

• Three to five years of experience in 2-way radio and wireless communication systems theory. Proficient in computer usage, troubleshooting, diagnostics, and repair of complex communication systems.
• An associate degree or equivalent from a two-year college or vocational school in electronics and wireless system repair is preferred but not required.
• Experience in diagnosing, repairing, maintaining, and programming wireless communication equipment, such as 2-way radios, transmitters, receivers, and antennas for customers.
• Experienced with dispatch consoles, paging infrastructure, and trunked radio systems. Knowledge of radio repair, mobile installations, DC, AC, and RF Theory as it applies to wireless communications.

Licenses, Certifications:

• An industry license (FCC, FICA or NARTE).
• A valid driver license and insurability in the state of employment.
• CET or NABER certification.

Company Overview:

Day Wireless Systems is the largest full-service wireless integrator in the West. We provide design, construction, licensing, sales, service, rentals, installation, and maintenance for a wide range of wireless voice, data, and video applications.

Founded in 1969, today we have 30 locations and 400+ employees in California, Oregon, Washington, Idaho, Wyoming, and Utah. Day Wireless employees enjoy the opportunity to grow and transfer within our many locations and business divisions.

Disclaimer:

Day Management Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.