Senior Wireless Communications Technician

Day Wireless Systems; Salem (OR); On-site; USD 70,000 - 95,000; Full time

Job summary

Day Wireless Systems seeks an experienced technician to design, troubleshoot, program, and install 2-way and wireless communications systems. The role focuses on optimizing, maintaining, and repairing complex radio systems and 911 communications centers for customers.

The position requires installation and support of VHF/UHF and 800/900 MHz systems, maintenance of dispatch consoles and related equipment, and collaboration with customers, vendors, and shop management to meet deadlines.

Qualifications

• Three to five years of experience in 2-way radio and wireless systems theory.
• Associate degree in electronics and wireless system repair preferred but not required.
• Experience diagnosing, repairing, maintaining, and programming wireless communication equipment, such as 2-way radios, transmitters, receivers, and antennas for customers.
• Experienced with dispatch consoles, paging infrastructure, and trunked radio systems.

Responsibilities

• Install and provide technical support for VHF/UHF and 800/900 MHz analog and digital systems, including mobile and portable subscriber equipment.
• Maintain communications console equipment, diagnose, and repair public address systems, emergency vehicle siren, and lighting systems.
• Install, maintain, and repair base systems, repeaters, remote controls, multiplexers, antenna systems, microwave systems, battery backup systems, and solar power systems.
• Willingness to work after normal business hours when necessary.
• Assist with training of Apprentices and Journeyman Technicians when necessary.
• Provide positive and efficient customer support by diagnosing, troubleshooting, discussing, and resolving wireless communication equipment questions and problems.
• Conduct diagnostic and analytical tests to diagnose and repair various wireless communication equipment such as dispatch consoles, paging infrastructure, trunked radio systems, and mobile installations.
• Analyze and interpret diagnostic test results to effectively repair and program radios and wireless equipment.
• Collaborate with customers, vendors, and shop management to determine deadlines, urgency, timelines, and schedules for completing repairs, maintenance, and programming, ensuring that the customer's needs are met.
• Prepare quotes and bids for customer projects.
• Act as the shop's safety coordinator, working closely with the safety representative from the company's headquarters to implement safety training and protocols.
• Perform wireless communications system programming according to industry practices and vendor criteria.
• Install radio and wireless mobile and base communications systems following industry practices and vendor criteria.
• Maintain availability to work Monday through Friday from 8 a.m. to 5 p.m. Due to the nature of supporting public safety and first responder customers, technicians may be required to be on call, including overtime, with minimal notice.
• Be willing to travel, which may include local daily travel or overnight stays.

Skills

Radio systems theory

Troubleshooting

Diagnostics

Customer support

Education

Associate degree in electronics

Tools

Dispatch consoles

Radio repair tools

RF theory

Job description

Day Wireless Systems seeks an experienced technician to design, troubleshoot, program, and install 2-way and wireless communications systems. The role focuses on optimizing, maintaining, and repairing complex radio systems and 911 communications centers for customers.

The position requires installation and support of VHF/UHF and 800/900 MHz systems, maintenance of dispatch consoles and related equipment, and collaboration with customers, vendors, and shop management to meet deadlines.