Radio Tech Journeyman

Day Wireless Systems; Boise (ID); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

On-call overtime

Travel opportunities

Job summary

Day Wireless Systems is seeking an experienced technician to design, troubleshoot, program, and install 2-way and wireless communications systems. Responsibilities include optimizing, maintaining, and repairing complex radio systems and 911 communications centers for customers.

The role involves diagnosing equipment, preparing quotes, and coordinating safety and training. Overtime on-call may be required, with local or overnight travel as needed, to meet customer deadlines.

Qualifications

• 3–5 years in 2-way radio and wireless systems; proficient in diagnostics and repair.
• Associate degree in electronics preferred but not required.
• Experience diagnosing, repairing, maintaining, and programming wireless equipment.
• Knowledge of dispatch consoles, paging infrastructure, and trunked radio systems.

Responsibilities

• Provide diagnostic troubleshooting and customer support for wireless equipment in person, by phone, email, or at shop.
• Diagnose and repair wireless equipment including dispatch consoles, paging, trunked radios, and mobiles.
• Program radios and wireless systems per vendor criteria.
• Prepare quotes and bids for customer projects.
• Travel as needed; on-call overtime may be required.
• Serve as safety coordinator with HQ to implement safety training.

Skills

2-way radio

Wireless communications

Diagnostics & repair

Troubleshooting

Programming

Education

Associate degree in electronics or wireless systems repair

Tools

Dispatch consoles

Paging infrastructure

Trunked radio systems

RF theory

Job description

Position Overview

This position involves system design, troubleshooting, programming, and installations of 2-way and wireless communications systems. The primary responsibilities include optimizing, maintaining, and repairing complex radio systems and 911 communications centers for customers.

Roles & Responsibilities

• Provide positive and efficient customer support by diagnosing, troubleshooting, discussing, and resolving wireless communication equipment questions and problems. This can be done in person, over the phone, via email, or at the company's shop location.
• Conduct diagnostic and analytical tests to diagnose and repair various wireless communication equipment such as dispatch consoles, paging infrastructure, trunked radio systems, and mobile installations.
• Analyze and interpret diagnostic test results to effectively repair and program radios and wireless equipment.
• Collaborate with customers, vendors, and shop management to determine deadlines, urgency, timelines, and schedules for completing repairs, maintenance, and programming, ensuring that the customer's needs are met.
• Prepare quotes and bids for customer projects.
• Act as the shop's safety coordinator, working closely with the safety representative from the company's headquarters to implement safety training and protocols.
• Perform wireless communications system programming according to industry practices and vendor criteria.
• Install radio and wireless mobile and base communications systems following industry practices and vendor criteria.
• Due to the nature of supporting public safety and first responder customers, technicians may be required to be on call, including overtime, with minimal notice.
• Be willing to travel, which may include local daily travel or overnight stays.

Education and/or Experience

• Three to five years of experience in 2-way radio and wireless communication systems theory. Proficient in computer usage, troubleshooting, diagnostics, and repair of complex communication systems.
• An associate degree or equivalent from a two-year college or vocational school in electronics and wireless system repair is preferred but not required.
• Experience in diagnosing, repairing, maintaining, and programming wireless communication equipment, such as 2-way radios, transmitters, receivers, and antennas for customers.
• Experienced with dispatch consoles, paging infrastructure, and trunked radio systems. Knowledge of radio repair, mobile installations, DC, AC, and RF Theory as it applies to wireless communications.

Licenses, Certifications

• An industry license (FCC, FICA or NARTE).
• A valid driver license and insurability in the state of employment.
• CET or NABER certification.

Disclaimer

Day Management Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.