Radio Tech Journeyman

Day Wireless Systems; Vancouver (WA); On-site; USD 55,000 - 75,000; Full time

Job summary

Day Wireless Systems is seeking a skilled technician to design, troubleshoot, program, and install 2-way and wireless communications systems for 911 centers and customers in the Vancouver, WA area.

The role involves diagnosing complex radio systems, performing maintenance, and ensuring safe, high-quality installations. Candidates should have experience with dispatch consoles, paging infrastructure, and trunked radio systems, and be prepared for on-call support and travel.

Qualifications

• 3–5 years of experience in 2-way radio and wireless systems.
• Experience diagnosing, repairing, maintaining, and programming wireless equipment for customers.
• FCC, FICA, or NABER license preferred; valid driver license and insurability in state of employment.

Responsibilities

• Provide customer support by diagnosing and resolving wireless equipment questions in person, over the phone, via email, or at the shop.
• Conduct diagnostic tests to diagnose and repair dispatch consoles, paging infrastructure, trunked radio systems, and mobile installations.
• Analyze diagnostic results to repair and program radios and wireless equipment.
• Collaborate with customers, vendors, and shop management to set deadlines, urgency, and schedules for repairs and programming.
• Prepare quotes and bids for customer projects.

Skills

Radio systems knowledge

Wireless communications theory

Troubleshooting

Diagnostics

Repair

Education

Associate degree in electronics or wireless systems

Tools

Dispatch consoles

Paging infrastructure

Trunked radio systems

Job description

Position Overview

This position involves system design, troubleshooting, programming, and installations of 2-way and wireless communications systems. The primary responsibilities include optimizing, maintaining, and repairing complex radio systems and 911 communications centers for customers.

Roles & Responsibilities

• Provide positive and efficient customer support by diagnosing, troubleshooting, discussing, and resolving wireless communication equipment questions and problems. This can be done in person, over the phone, via email, or at the company's shop location.
• Conduct diagnostic and analytical tests to diagnose and repair various wireless communication equipment such as dispatch consoles, paging infrastructure, trunked radio systems, and mobile installations.
• Analyze and interpret diagnostic test results to effectively repair and program radios and wireless equipment.
• Collaborate with customers, vendors, and shop management to determine deadlines, urgency, timelines, and schedules for completing repairs, maintenance, and programming, ensuring that the customer's needs are met.
• Prepare quotes and bids for customer projects.
• Act as the shop's safety coordinator, working closely with the safety representative from the company's headquarters to implement safety training and protocols.
• Perform wireless communications system programming according to industry practices and vendor criteria.
• Install radio and wireless mobile and base communications systems following industry practices and vendor criteria.
• Due to the nature of supporting public safety and first responder customers, technicians may be required to be on call, including overtime, with minimal notice.
• Be willing to travel, which may include local daily travel or overnight stays.

Education and/or Experience

• Three to five years of experience in 2-way radio and wireless communication systems theory. Proficient in computer usage, troubleshooting, diagnostics, and repair of complex communication systems.
• An associate degree or equivalent from a two-year college or vocational school in electronics and wireless system repair is preferred but not required.
• Experience in diagnosing, repairing, maintaining, and programming wireless communication equipment, such as 2-way radios, transmitters, receivers, and antennas for customers.
• Experienced with dispatch consoles, paging infrastructure, and trunked radio systems. Knowledge of radio repair, mobile installations, DC, AC, and RF Theory as it applies to wireless communications.

Licenses, Certifications

• An industry license (FCC, FICA or NARTE).
• A valid driver license and insurability in the state of employment.
• CET or NABER certification.

Disclaimer

Day Management Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.