Sr. Project Manager - Digital PMO

Intuitive; San Jose (CA); On-site; USD 100,000 - 130,000; Full time

Job summary

Intuitive in San Jose is looking for a Senior Project Manager to oversee software and digital projects. This role entails managing cross-functional teams to ensure on-time delivery of medical technology products while navigating regulatory environments.

Ideal candidates will possess over 8 years of relevant project management experience, particularly with software applications in the medical device sector. Strong leadership, communication skills, and knowledge of project management tools are essential for success.

Qualifications

• 8+ years experience with a bachelor's or 6 years with a master's degree.
• Hands-on experience with regulated software application development.
• Familiarity with project management software and collaboration tools.

Responsibilities

• Manage cross-functional development teams across the business unit.
• Conduct risk analysis and develop contingency plans.
• Ensure project management processes are followed.

Skills

Project management

Regulatory environment experience

Software application experience

Risk management

Excellent communication skills

Education

Bachelor’s degree or global equivalent

MS/MA/MBA (preferred)

Tools

MS Project

JIRA

Job description

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

Primary Function of Position

This Senior Project Manager will be accountable for the management of both Software or Digital Programs & Projects. Having worked as a Project Manager on software application in a regulatory environment is a must. Having worked as a Project Manager on software application with in a Medical Device (MD or Med Device) company would be a big plus. So you will be aligning engineering, clinical, and regulatory schedules, ensuring that the right products are created and delivered at the time of market introduction to ensure the success of the platform. Your influence will be critical to ensure excellent cross‑functional communication and coordination, and you will play a key role in the prioritization and development of new technologies for the platform.

The position requires experience in medical technology products and be able to combine that experience with a knowledge of bringing projects through a development cycle and delivering them on‑time and on‑budget. The role requires an understanding of product development and manufacturing, project management, and most importantly managing through influence.

Roles and Responsibilities

• Effectively manage cross‑functional development teams across the Business Unit and Shared Services, providing oversight on critical projects, and ensuring the teams deliver against their commitments within the project contract.
• Manage the project plan by identifying critical path, constraints, contingencies and mitigations to achieve project objectives. Escalates threats to project plan as required to functional management and senior leadership.
• Ongoing collaboration with the cross‑functional teams to update weekly / monthly / quarterly reports on project status and ensure that cross‑product dependencies are understood, planned for, and crisply executed.
• Perform risk analysis, develop contingency plans, and gather data from functions to proactively raise prioritization and scheduling trade‑off decisions.
• Provides regular updates in form of status updates and stage gate review presentations with highlighting risks and mitigation plans to senior management.
• Works across the organization and external partners (as needed) to align functional support and input for the project.
• Ensures Project management processes are followed per relevant procedures by functional team members.
• Contributes to Project management process optimization and strategies via lessons learned, resource leveling, process input and sharing and developing best practices.

Skill/Job Requirements

• Four‑year degree (Bachelor’s degree or global equivalent). MS/MA/MBA is a plus.
• 8 + years with a bachelor’s degree or 6 years with a masters degree.
• This must include hands‑on experience with development and commercialization of highly technical regulated software (SW) application.
• Excellent knowledge of MS Office; proficient knowledge of program/project management software (e.g. MS Project, Smartsheet, JIRA, collaboration tools).
• Strong project management, planning, decision making, negotiating and change management skills
  • Comfortable with all phases of the project and product lifecycle including idea generation, concept, design, development, V&V testing and manufacturing transfer.
  • Experience in analyzing tradeoffs between product features, customer needs/requirements and cost.
  • Demonstrated ability to synthesize data, set actionable goals and drive metrics and execution.
  • Experience with Business Process Management.
  • Experience with schedule, budget, cost and risk management tracking tools.

Nice to Have

• Ability to work in a dynamic work environment.
• Understanding of Design Controls under US and International Regulations.
• Experience in managing and mentoring junior staff and consultant resources desired.
• Certification in project management (PMP, CSM) desired.
• Proven ability to lead, influence and work well at all levels of an organization and in a cross‑functional team environment.
• Seeks, recognizes, and executes creative and simple solutions to resolve complex project challenges; routinely steadies the team when stressed; leads by example.
• Strong relationship building, customer focus and facilitation skills.
• Excellent communication (written, verbal), presentation and documentation skills.

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID‑19. Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

This position may be filled at a different job level than listed here depending on business need and/or on the selected candidate’s experience, knowledge and skills.

Compensation will be based primarily on the job level at which the role is filled and the candidate’s qualifications, consistent with applicable law.

We provide market‑competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.