Sr Program Manager, Personal Safety

Uber; Chicago (IL); On-site; USD 116,000 - 129,000; Full time

Job summary

An innovative firm seeks a strategic Program Manager for Personal Safety to lead global safety initiatives. This role involves overseeing personal safety programs, managing critical policies, and driving cross-functional collaboration to ensure a safe and trusted platform for users. You will analyze incident trends, develop safety controls, and engage with regional teams to implement impactful safety measures. Join a dynamic team committed to making a real difference in safety across the globe, where your expertise will shape the future of safety at an industry-leading company.

Benefits

Equity Award

Bonus Program

Health Benefits

Flexible Work Hours

Professional Development Opportunities

Qualifications

• 4+ years of experience in safety or program management.
• Strong communication skills for stakeholder engagement.

Responsibilities

• Drive global safety programs and policies for personal safety.
• Analyze incident trends to inform safety strategies.

Skills

Interpersonal Violence Prevention

Safety Management

Data Analysis

Program Management

Stakeholder Engagement

Education

Bachelor's Degree

MBA or Master's Degree

Tools

SQL

Data Analysis Tools

Job description

About the Role

We are seeking a strategic, analytical, and highly organized individual to join Uber’s Central Safety team as a Program Manager for Personal Safety. This role will drive the development and execution of global safety programs, policies, and risk mitigation strategies, with a particular focus on personal safety risks in the delivery platform.

As a key player in our Global Safety team, you will work cross-functionally to align personal safety strategies across Uber’s Mobility and Delivery businesses, manage critical global policies and OKRs, and support regional teams in implementing high-impact safety initiatives.

This is an opportunity to shape Uber’s approach to personal safety at a global scale, ensuring that our platform remains a safe and trusted space for all users.

What You’ll Do

Strategic Program Leadership

• Global Safety Program Oversight: Own and drive Uber’s personal safety programs, ensuring alignment with the company’s broader safety strategy.
• Global Program Review & OKR Management: Define, track, and manage key objectives and results (OKRs) to measure program success. Deliver program review materials and scorecards.
• Cross-Functional Influence: Serve as a subject matter expert on personal safety, driving alignment across Product, Data Science, Legal, Operations, and Safety Support teams.

Policy & Standards Development

• Policy Management & Ownership: Develop, refine, and manage global safety policies related to personal safety on Uber’s platform, ensuring alignment with best practices and evolving risks.
• Minimum Safety Standards: Establish and enforce baseline safety requirements across Uber’s Mobility and Delivery platforms.

Risk Analysis & Incident Trends

• Incident Trends and Analysis: Monitor, flag, and analyze incident response (IR) trends, using data-driven insights to inform strategic decisions at global and regional levels.
• Document Risks / Propose Controls: Evaluate safety risks for new product launches and market expansions, developing preventative safety controls for high-risk products.

Regional Coordination & Implementation

• Regional Coordination & Support: Serve as the primary liaison for regional safety teams, ensuring alignment in personal safety strategies and initiatives.
• Operational Problem-Solving: Provide ad-hoc analyses and propose solutions for regional safety challenges, including policy rollouts and strategic pivots based on emerging risks.
• Stakeholder Engagement: Work closely with local teams to drive adoption of safety initiatives and provide tailored support based on regional needs.

Driving Change & Safety Advocacy

• Driving Change Program Management: Lead Uber’s Driving Change Program, overseeing the grant process in collaboration with the Global Policy team.
• Resource Development: Create toolkits, presentations, and educational materials to ensure smooth execution and understanding of safety initiatives across global teams.
• Communication & Influence: Craft clear, compelling narratives to advocate for safety measures internally and externally, ensuring stakeholder buy-in

Basic Qualifications

• 4+ years of experience in interpersonal violence prevention, safety, gender-based violence, consulting, program management, global operations, or related fields
• Bachelors degree obtained

Preferred Qualifications

• Experience with SQL or data analysis tools to evaluate safety risks and measure control effectiveness
• Proven program and project management skills, with experience setting OKRs, KPIs, and tracking outcomes
• Strong stakeholder engagement skills and ability to drive consensus across global, cross-functional teams
• Ability to analyze incident trends, safety risks, and mitigation effectiveness through a data-driven approach
• Ability to design and optimize processes and frameworks in a fast-paced, ambiguous environment.
• Strong communication and presentation skills, capable of influencing executive-level stakeholders.
• Experience working in global organizations or leading international safety programs.
• MBA or Master’s degree in a relevant field is a plus.

Why Join Us?

This is more than just a program management role—it’s an opportunity to drive real, tangible change in how safety is prioritized across Uber’s global platform. If you are passionate about safety, impact, and innovation, and want to work at the intersection of policy, operations, and strategy, we’d love to hear from you.

For Chicago, IL-based roles: The base salary range for this role is USD$116,000 per year - USD$128,500 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD$129,000 per year - USD$143,000 per year.

For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.