Sr. Program Manager, HR PMO

Quest Diagnostics; Secaucus (NJ); Hybrid; USD 140,000 - 165,000; Full time

Benefits offered by this job

Well-being programs

Annual health assessment

Blueprint for Wellness

Mental health program

Vacation time

Holidays + MyDay

401(k) match

Employee stock purchase plan

Life and disability insurance

Flexible Spending Accounts

Annual incentive plan

Matching gifts

Education assistance

Job summary

Quest Diagnostics in Secaucus, NJ is seeking a Sr. Program Manager, HR PMO to lead enterprise HR technology projects using PMI best practices.

This hybrid role sits at HQ and requires managing scope, schedule, budget, resources, and stakeholder communications to improve services and employee satisfaction. It requires 7–10 years of large‑scale project leadership, PMP certification, a Bachelor's degree, and strong facilitation, data analysis, change management, and cross‑functional collaboration

Qualifications

• Experience leading large or complex technology and business projects (7–10 years).
• Ability to facilitate discussions or workshops.
• Demonstrated ability to develop strong relationships.
• Experience leading changes and influencing business leaders.
• Data analysis skills and basic VOC tools knowledge.
• Knowledge of strategic planning methods (Hoshin/Breakthrough).
• Effective written and verbal communication across formats.

Responsibilities

• Leads projects and teams from initiation to close.
• Manages timeline, budget, resources, and deliverables.
• Maintains active communication with sponsors and stakeholders.
• Applies risk management and root‑cause analysis.
• Designs information roll‑up, operating rhythms, and milestones.

Skills

Project leadership

Facilitation

Relationship building

Change management

Influence

Data analysis

Process management

VOC tools

Strategy planning

Communication

Team leadership

Education

Bachelor's degree

PM/CI methodologies training

PMP Certification

Tools

Smartsheet

Microsoft Word

Excel

PowerPoint

Project

Job description

Job Description

Pay Range: $140,000-165,000, plus yearly bonus. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information

• Best-in-class well-being programs
• Annual, no-cost health assessment program
• Blueprint for Wellness
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 MyDay off
• FinFit financial coaching and services
• 401(k) pre‑tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy‑up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for education career advancement opportunities and more

The Sr. Program Manager, HR PMO will lead a variety of enterprise Human Resources technology and business projects or programs, applying PMI best practice standards, principles and tools to ensure Quest Diagnostics is efficient and effective in the delivery of its services, solutions, and processes while improving customer and employee satisfaction. The position will sit with Quest's HQ in Secaucus and is hybrid (3 days on site).

Responsibilities

• Leads projects and working teams to effectively initiate, plan, execute, monitor, and close projects
• Guides team members to perform through issues and constraints
• Owns projects, timeline, budget, resource constraints, and deliverables/results
• Shifts between the big picture and the small‑but‑crucial details
• Manages projects and ensures all appropriate tools are completed and used effectively (e.g., charter, Gantt chart, communication and training plans, status updates)
• Executes solid issues and risk management strategies and documentation
• Communicates actively with project sponsors and stakeholders, establishes regular points of communication, and manages sponsor and stakeholder expectations
• Delivers the expected results
• Performs root‑cause analysis on project shortfalls and takes corrective action as necessary
• Applies project management tools and techniques toward a variety of large, and likely inter‑related, projects
• Establishes and leads programs comprised of multiple projects, including designing how information is rolled up and cascaded down, operating rhythms and mechanisms, and tracking against the integrated set of milestones and deliverables
• Coaches other employees on the use of various tools, concepts and practices foundational to Project Management in order for Quest Diagnostics employees to build self‑sufficiency, sustainability and scalability

Qualifications

• Demonstrated experience leading large or complex technology and business projects with multiple workstreams from initiation to completion (7–10 years)
• Demonstrated experience facilitating discussions or workshops
• Demonstrated ability to develop strong relationships with others
• Demonstrated experience leading changes
• Demonstrated ability to influence business leaders
• Demonstrated data analysis skills
• Some experience with process management
• Basic knowledge of VOC tools
• General knowledge of Hoshin and breakthrough planning
• Effective written and verbal communication skills across multiple formats: formal presentations, meetings, conference calls, e‑mails, and memos
• Skilled in Smartsheet (preferred), Microsoft Word, Excel, PowerPoint, and Project

Additional Duties

• Documentation of business processes
• Completion of required continued learning

Education

• Bachelor’s degree required
• Formal training in project management or continuous improvement methodologies (e.g., Six Sigma, Total Quality Management, Lean, Theory of Constraints) desired
• PMP Certification is required (externally administered by the Project Management Institute) – must be completed within 12 months of entering the role if not already certified

Skills And Behaviors Critical For Success In The Role

• Problem solving skills
• Verbal communication skills
• Written communication skills
• Interpersonal skills
• Decision making skills
• Planning and organization skills
• Negotiation skills
• Results‑oriented
• Creative
• Persistent
• Composed
• Able to learn new concepts rapidly
• Able to work independently with little supervision

Other

• 0–25% travel expected (actual travel may vary by project and can exceed or be less than the target)
• Some evening work hours may be required, depending on project needs

About The Team

Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.