Sr. Program Manager - ExxonMobil

MarketStar; Ogden (UT); Hybrid; USD 90,000 - 110,000; Full time

Benefits offered by this job

Mental health program

Paid time off

401k match

Job summary

MarketStar in Ogden, UT is seeking a Sr. Program Manager to lead client relationships, shape program strategy, and manage a team of 5+ leaders and 50+ staff in a hybrid setting (3 in-office days weekly).

You will drive budgets, forecasts, and quarterly reviews with senior stakeholders, ensure SLA/KPI adherence, and collaborate across MarketStar functions. The role offers a compensation range of $90,000–$110,000 USD annually, with up to 10% bonus.

Qualifications

• 4 years in a sales environment with 2 years in leadership.
• 3-5 years leading individual contributors and/or leaders.
• Experience managing client or stakeholder relationships.

Responsibilities

• Manage client relationships and day-to-day engagement with stakeholders.
• Develop program strategy and objectives focused on sales and operations.
• Oversee program finances including bills, expenses, and margins.
• Deliver business reviews at multiple levels, including the C-suite.
• Lead KPI/forecasting, quota management, and data trend analysis.

Skills

Client management

Leadership

Forecasting

Budget management

Team coaching

Sales process

Data analysis

Cross-functional collaboration

Tools

Salesforce

Excel

Outlook

Job description

About MarketStar

In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation. Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.

About The Sr. Program Manager - ExxonMobil

MarketStar is seeking a Sr. Program Manager in our Ogden, UT office. The Sr. Program Manager will report directly to the team’s Sales Director. As an integral part of our team, the Program Manager role is a key leadership position responsible for team strategy, client management, and direct management of our team’s Sales Managers. As the team’s leader, the Program Manager is also responsible for the success of each portfolio within the program, ensuring team success, and overseeing relationships within the MarketStar support organizations.

Location: Ogden, Utah - Hybrid (3 days/week in office)

What will you do?

• Manage client relationships and day-to-day engagement as the main point of contact for client stakeholders
• Identify and provide clear program strategy and objectives focused on sales and operational solutions to key internal and external stakeholders across the business
• Manage program finances including client billings of at least $6M annually, program expenses, travel expenses, commission and incentive plans, monthly invoice approval with Finance and overall budget attainment against gross margin goals
• Develop and deliver business reviews, typically monthly or quarterly, across multiple levels of client stakeholders including the C-Suite
• Oversee sales and support team performance across multiple unique GTM motions by driving quota attainment, KPI attainment, quota management, forecasting, and data trend analysis
• Monitor and ensure adherence to multiple contractual SLA and KPI requirements.
• Develop and coach a team of 5+ leaders and 50+ employees through daily performance management, training, and development plans focused on obtaining program objectives
• Be a strong leader focused on knowing your people, understanding their “why” and motivating them to drive personal success
• Deliver on critical timelines and deliverables associated with strategic planning and performance management of the program
• Maintain staffing optimization through deliberate hiring practices, employee retention, performance planning, and disciplinary action
• Collaborate frequently within the MarketStar ecosystem including your Director and VP, Business Intelligence, Talent Solutions, Talent Acquisition, and MarketStar Foundation
• Identify strategic initiatives to grow and adapt the program to market conditions and client needs alongside your client contacts with a focus on increasing team size
• Appropriately manage personnel by applying employee policies, compliance, and local regulations

What will you need to succeed?

• 4 years of experience in a sales environment with 2 years being tied to leadership
• 3-5 years of direct leadership experience of individual contributors and / or leaders
• Experience managing client or stakeholder-based relationships
• Track record of goal attainment in a sales role or as a sales leader (within office, hybrid, or virtual teams)
• Experience utilizing and interpreting data and reporting in a sales environment to drive performance
• High proficiency in Outlook, Excel, and Salesforce.com platforms
• Understanding of multi-stream project management fundamentals including time management, organizational skills, project tracking, holding others to achieving project milestones, and proactive stakeholder updates.
• Proven success working with other departments or individuals to achieve business outcomes
• Demonstrated ability to communicate professionally to a team, senior leadership, and internal resources
• History of developing and presenting business reviews in a live or virtual setting
• Demonstrated success in following, teaching, and coaching a sales process to improve the performance of others and instill a growth mindset
• Aptitude for managing budgets associated with P&L and related business expenses
• Operational mindset and ability to execute in an environment focused on process management and execution

What We Offer

In our commitment to our “We Care” value, we believe in providing employees with valuable mental and physical well-being benefits including:

• Structured learning and career development programs
• Mental health program
• Generous Paid Time Off policy
• Paid medical leave
• Child/Dependent care reimbursement
• Education reimbursement
• 401k match, hardship loan program, access to financial wellness advisor
• Comprehensive healthcare coverage including medical, dental, and vision

Compensation Range

$90,000.00 - $110,000.00 USD The salary range for this position is between $90,000.00 and $100,000.00 USD annually. This pay structure may also include a variable bonus component of up to 10% USD annually. There are several factors to consider including but not limited to, the role’s responsibilities, experience, location, education/training, internal equity, and key skills. Your recruiter will provide more detailed information during the interview process.

MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require reasonable accommodation to complete any part of the job application process, please contact us at [e-mail] for assistance.