Sr Program Manager BTI

Gartner; Stamford (CT); Hybrid; USD 86,000 - 118,000; Full time

Benefits offered by this job

PTO (paid time off)

401(k) match

Stock purchase plan

Job summary

Gartner is seeking a Senior Program Manager to lead complex, cross-functional initiatives in planning and delivering research content. You will drive alignment between product strategy and execution, own end-to-end delivery, and mentor teams to deliver through others.

You will engage senior stakeholders across multiple units, use data-driven insights to challenge assumptions, and lead Agile product development and lifecycle management to ensure measurable business impact.

Qualifications

• 8–12+ years in program management, product management, or product operations.
• Proven ability to own large, complex programs and deliver through others.
• Strong executive presence and ability to influence senior stakeholders.
• Deep experience with Agile product development and product lifecycle management.
• Demonstrated ability to operate in ambiguity and drive clarity.

Responsibilities

• Own end-to-end delivery of strategic initiatives within content planning and production.
• Drive alignment between product strategy, roadmap, and execution.
• Ensure delivery against business outcomes (adoption, engagement, satisfaction).
• Act as primary interface for senior stakeholders across BTI, IT, and business units.
• Challenge assumptions and provide data-driven recommendations.
• Lead complex requirements definition across multiple stakeholder groups.
• Partner with Product and UX to shape product direction and user experience.
• Mentor and develop team members, improving product thinking and execution.
• Identify and resolve delivery risks proactively, even in ambiguous situations.
• Identify systemic issues and lead transformation of processes and workflows.

Skills

Program management

Cross-functional leadership

Executive presence

Agile product development

Product lifecycle management

Ambiguity navigation

Job description

We are seeking a Senior Program Manager to lead complex, cross-functional initiatives for planning and producing research content delivery. This role is a key product partner , driving outcomes across stakeholders, influencing strategy, and ensuring measurable business impact.

This individual will operate autonomously, own outcomes, and deliver through others, including mentoring team members and influencing senior stakeholders.

What You Will Do

Program Leadership & Ownership

• Own end-to-end delivery of strategic initiatives within content planning and production
• Drive alignment between product strategy, roadmap, and execution
• Ensure delivery against business outcomes (adoption, engagement, satisfaction)

Strategic Stakeholder Management

• Act as primary interface for senior stakeholders across BTI, IT, and business units
• Challenge assumptions and provide data-driven recommendations
• Build strong relationships and influence decision-making at multiple levels

Advanced Requirements & Product Partnership

• Lead complex requirements definition across multiple stakeholder groups
• Ensure high-quality product artifacts (epics, stories) that require minimal refinement
• Partner with Product and UX to shape product direction and user experience

Driving Outcomes Through Others

• #LIMentor and develop team members, improving product thinking and execution
• Guide cross-functional teams to deliver efficiently and independently
• Identify and resolve delivery risks proactively, even in ambiguous situations

Continuous Improvement & Product Excellence

• Identify systemic issues and lead transformation of processes and workflows
• Introduce best practices for product lifecycle management and feedback loops
• Use quantitative insights to drive prioritization and decision-making

Qualifications

• 8–12+ years in program management, product management, or product operations
• Proven ability to own large, complex programs and deliver through others
• Strong executive presence and ability to influence senior stakeholders
• Deep experience with Agile product development and product lifecycle management
• Demonstrated ability to operate in ambiguity and drive clarity

#LI-NG2

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission‑critical priorities.

Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

Gartner is the world authority on AI

At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.

It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it’s productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 86,000 USD - 118,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at [phone] or by sending an email to [e-mail].