Product Manager

Gartner; Dolphin Cove (CT); Hybrid; USD 86,000 - 118,000; Full time

Benefits offered by this job

Medical, Dental & Vision Plans

401K matching

Parental Leave

Employee Assistance Program (EAP)

Charity match program

Stock purchase plan

Paid time off

Hybrid work environment

Job summary

Gartner is seeking a Product Manager to join the Global Product Management team to support Gartner for Enterprise Architecture Leaders and Gartner for IT Leaders portfolios. You will understand product utilization, performance, and evolving client needs for Heads of Enterprise Architecture and existing clients, while managing product lifecycles and delivering exceptional value.

Collaborating across Gartner's sales, service, marketing, research, and GPM teams, you will gain exposure to senior

Qualifications

• Bachelor's degree required; micro-credential or certificate in data analytics a plus
• 3+ years of progressive business experience, with experience in product management
• Outstanding written and verbal communication skills
• Strong quantitative and qualitative business analytic skills, including ability to turn analysis into actionable recommendations with measurable business impact
• Intellectual curiosity, resourcefulness, comfort in ambiguity, strong organization skills, a growth mindset, and most importantly a client-centered focus
• Ability to influence cross-functional teams across all levels of the organization and work collaboratively in a matrixed environment
• A bias for action, including balancing tradeoffs, a willingness to roll up their sleeves and do what it takes to get things done
• Ability to work in a culture that thrives on feedback and seeks opportunities to stretch outside comfort zone

Responsibilities

• Become an expert in understanding client needs; capture client feedback to inform and enhance product
• Use that knowledge and insight to conceptualize, build and launch products for clients in specific roles
• Create technology and data driven features that are valuable for our clients
• Pilot products (or features) as needed, including identifying & analyzing key business metrics to uncover reasons for success, reasons for obstacles and deliver needed enhancement
• Project manage the development process from concept to launch, ensuring continued impact and tracking progress of metrics post-launch
• Analyze product performance, adoption, growth, customer satisfaction/retention and lead problem-solving efforts to identify and remove obstacles
• Develop and present regular updates to top executives and contribute to collaborative problem-solving and brainstorming sessions with Research, Product Management, Sales, Services and Technology
• Drive the commercial success of the product along with client satisfaction

Skills

Product management

Client needs analysis

Cross-functional collaboration

Data analytics

Communication

Strategic thinking

Education

Bachelor's degree

Data analytics certificate (preferred)

Job description

About this role:

Gartner is looking for a Product Manager to join the Global Product Management team to support the Gartner for Enterprise Architecture Leaders & Gartner for IT Leaders portfolios.

In this role, the Product Manager will have two areas of responsibility with a primary focus on understanding product utilization, performance, and evolving client needs for Heads of Enterprise Architecture followed by existing clients in Gartner for IT Leaders products.

You will stay connected to changing needs of Heads of Enterprise Architecture, manage product innovation and product lifecycles, and manage products and services to ensure they deliver exceptional value.

In this role you will work with teams across Gartner including sales, service, marketing, research, and the overall GPM organization - gaining exposure to Gartner's senior product leaders and allowing you to gain unique skills and experience from managing the world's foremost, insight-based products for senior IT leaders.

What you will do:

• Become an expert in understanding client needs; capture client feedback to inform and enhance product
• Use that knowledge and insight to conceptualize, build and launch products for clients in specific roles
• Create technology and data driven features that are valuable for our clients
• Pilot products (or features) as needed, including identifying & analyzing key business metrics to uncover reasons for success, reasons for obstacles and deliver needed enhancement
• Project manage the development process from concept to launch, ensuring continued impact and tracking progress of metrics post-launch
• Analyze product performance, adoption, growth, customer satisfaction/retention and lead problem-solving efforts to identify and remove obstacles
• Develop and present regular updates to top executives and contribute to collaborative problem-solving and brainstorming sessions with Research, Product Management, Sales, Services and Technology
• Drive the commercial success of the product along with client satisfaction

What you will need:

• Bachelor's degree required; micro-credential or certificate in data analytics a plus
• 3+ years of progressive business experience, with experience in product management
• Outstanding written and verbal communication skills
• Strong quantitative and qualitative business analytic skills, including ability to turn analysis into actionable recommendations with measurable business impact
• Intellectual curiosity, resourcefulness, comfort in ambiguity, strong organization skills, a growth mindset, and most importantly a client-centered focus
• Ability to influence cross-functional teams across all levels of the organization and work collaboratively in a matrixed environment
• A bias for action, including balancing tradeoffs, a willingness to roll up their sleeves and do what it takes to get things done
• Ability to work in a culture that thrives on feedback and seeks opportunities to stretch outside comfort zone

What you will get:

• Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching and more!
• Collaborative, team-oriented culture that embraces diversity
• Professional development and growth opportunities

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Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we've grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

Gartner is the world authority on AI

At Gartner, you'll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients' AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You'll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.

It's an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills and build a lasting, meaningful career in a field that's reshaping the way we operate. If you're passionate about AI and want to be part of a team that's guiding the leaders who shape the world, Gartner is the place for you.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 86,000 USD - 118,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request reasonable accommodations.