Sr Program Manager

Behavioral Health Network, Inc.; Springfield (MA); On-site; USD 104,000 - 138,000; Full time

Benefits offered by this job

PTO

403(b)

Educational assistance

Medical insurance

Dental coverage

Vision care

Employee assistance program

Job summary

Behavioral Health Network (BHN) is seeking a Sr. Program Manager for the Child and Family Community Based Services (CFCBS) team in Western Massachusetts to advance our mission of empowering people to live healthier, more fulfilling lives.

You will supervise staff, ensure program quality, manage budgets and policies, and build partnerships with community organizations while aligning services to funding requirements. Shift: Mon–Fri 8:00am–5:00pm; Pay Range: $104,355 - $138,270.38 per year.

Qualifications

• Masters degree in a related field (Business Administration, Public Health, Social Work, Psychology).
• Minimum of five years of supervisory experience in a related field (BA, Public Health, Social Work, Psychology).
• Experience developing and operating community based programming.
• Experience working with child and family serving systems.
• Demonstrated experience with collecting and organizing data from various sources to inform client care and service delivery.

Responsibilities

• Oversee and coordinate program activities within the Child and Family Community Based Services team.
• Ensure services are high quality, meet funding specifications, and improve client satisfaction.
• Supervise all staff in assigned program(s) and monitor performance.
• Develop, implement, and monitor administrative policies, procedures, and annual budget; adjust as needed.
• Ensure staff training on BHN Code of Conduct and relevant policies.

Skills

Supervisory experience

Data collection & analysis

Community collaboration

Education

Master's degree in related field

Job description

Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care and support. With deep roots in Western Massachusetts and a growing presence in communities throughout the state, we are currently seeking a Sr. Program Manager to join our Child and Family Community Based Services (CFCBS) team and help advance our mission of empowering people to live healthier, more fulfilling lives.

What We Offer:

• Purpose-Driven Work - Make a meaningful impact in the lives of individuals, families, and communities throughout Western Massachusetts.
• Professional Growth - Access ongoing training, mentorship, career development, and advancement opportunities across one of the region's largest behavioral health organizations.
• Supportive Team Culture - Join a collaborative workplace guided by our HEART values: Humanity, Empowerment, Accountability, Respect, and Teamwork.
• Stability & Opportunity - Build your career with a well-established organization serving Western Massachusetts since 1938.
• Comprehensive Benefits - Generous PTO, 403(b), educational assistance, medical, dental, vision, employee assistance programs, and more.
• Certified Great Place to Work - Work for an organization recognized for creating a positive and engaging employee experience.

What You'll Do:

• Demonstrated success in collaboration and integration efforts in partnership with external community entities.
• Has working knowledge of the principles of general management, and fiscal management, specifically.
• Ensures that services in programs are of high quality, improve client satisfaction and meet the performance specifications of the funding sources.
• Oversees the performance management of all staff in assigned program(s).
• Develops, implements and monitors administrative policies and procedure, annual budget and makes modifications when needed.
• Ensures that all staff are appropriately trained in the BHN Code of Conduct and relevant policies and procedures.
• Maintains positive, collaborative working relationships with other BHN programs and with community partners.

Who You Are:

• Masters Degree in a related field (Business Administration, Public Health, Social Work, Psychology)
• Minimum of five years of supervisory experience in a related field (BA, Public Health, Social Work, Psychology)
• Experience developing and operating community based programming
• Experience working with child and family serving systems
• Demonstrated experience with collecting and organizing data from various sources to inform client car and service delivery.

If you're ready to bring your skills and experience to a mission-driven organization where your work can make a meaningful difference, we'd love to hear from you.

Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care, building deep roots in Western Massachusetts while expanding our impact in communities throughout the state. Our core values-Humanity, Empowerment, Accountability, Respect, and Teamwork-guide how we lead, serve, and support one another.

Shift: Monday - Friday 8:00am - 5:00pm Pay Range: $104,355 - $138,270.38