Sr Program Manager

HCL Technologies Limited; New York (NY); On-site; USD 140,000 - 210,000; Full time

Job summary

HCL Technologies Limited is seeking an experienced Infrastructure and Program Manager to lead complex IT infrastructure and transformation initiatives across global operations. The role emphasizes delivering programs on time and within budget while aligning technology strategy with business goals.

The candidate will drive portfolio management, PMO governance, stakeholder engagement, risk management, and end-to-end project delivery to improve resilience, security, and efficiency across diverse

Qualifications

• Experience leading IT infrastructure programs and transformations.
• Proven ability to deliver large-scale programs ahead of schedule and under budget.
• Strong governance, reporting, and stakeholder management skills.

Responsibilities

• Lead and manage infrastructure, workplace technology, and transformation programs across global organizations.
• Deliver multi-million-dollar portfolios with governance and budget control.
• Improve client satisfaction and delivery consistency through PMO practices and robust reporting.
• Oversee office build and workplace transformation projects ensuring readiness and continuity.
• Drive delivery excellence and operational efficiency across diverse tech environments.

Skills

Infrastructure management

Portfolio management

PMO governance

Stakeholder engagement

Risk management

End-to-end project delivery

Job description

Experienced Infrastructure and Program Manager with extensive expertise in leading
complex IT infrastructure and transformation initiatives across global operations.
Proven success in delivering programs while aligning technology strategy with business
objectives. Recognized for delivering large-scale projects ahead of schedule and under
budget, improving operational resilience, security, efficiency, and business outcomes.
Highly skilled in portfolio management, PMO governance, stakeholder engagement, risk
management, and end-to-end project delivery. Demonstrated ability to drive delivery
excellence, improve client satisfaction, and ensure consistent project execution across
diverse technology environments.

Key Responsibilities

Key Responsibilities and Achievements

• Lead and manage complex infrastructure, workplace technology, and IT transformation programs across global organizations.
• Deliver multi-million-dollar projects and portfolios while maintaining strong governance, budget control, and strategic alignment with business objectives.
• Improve client satisfaction and delivery consistency through effective PMO practices, standardized project management methodologies, and robust reporting frameworks.
• Manage office build and workplace transformation projects, ensuring successful delivery of technology infrastructure, facilities readiness, and business continuity requirements.
• Consistently deliver projects ahead of schedule and under budget while maintaining high-quality standards and operational effectiveness.
• Oversee the full portfolio of infrastructure and end-user computing deployment projects, achieving zero critical post-launch disruptions and seamless business transition.
• Coordinate cross-functional teams, vendors, contractors, and stakeholders to ensure successful project execution and operational readiness.
• Establish and maintain project governance, risk management, and compliance processes to drive transparency and accountability.
• Strengthen infrastructure resilience, cybersecurity posture, and service reliability through strategic planning and modernization initiatives.
• Drive continuous improvement initiatives to enhance operational efficiency, service delivery, and overall business performance.

Other Requirements

Infrastructure and Program Management leader with a proven track record of delivering enterprise-scale IT infrastructure, workplace transformation, and end-user deployment initiatives across global environments. Adept at leading high-performing teams, managing large project portfolios, and implementing governance frameworks that improve delivery performance, client satisfaction, and operational efficiency. Known for consistently delivering complex projects ahead of schedule, under budget, and with zero critical post-implementation disruptions.

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026totaled $14.8billion.

Compensation and Benefits

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.