Sr. Program Coordinator (Admissions Coordinator)

University of Miami; United States; On-site; USD 55,000 - 75,000; Full time

Job summary

The University of Miami/UHealth Department Medical Student Education seeks a full-time Senior Program Coordinator in Miami, FL. The role provides administrative support to faculty and acts as a liaison between faculty, students, and other universities, while assisting in budget development, monitoring, and reporting.

Key duties include course registration, student advising, external partnership development, and payroll preparation.

Qualifications

• Experience with CRM systems, preferably in university admissions or student services.
• Proficiency in Microsoft Excel and data management.
• Experience with budget monitoring or reporting is a plus.

Responsibilities

• Supports faculty and students; acts as liaison among faculty, students, and other universities.
• Registers students for courses using university procedures and systems.
• Provides academic and career advising to students in the program.
• Develops partnerships with external entities and organizations.
• Creates monthly budget reports to monitor operations.
• Assists with enrollment management and database maintenance.
• Prepares faculty payroll for the program.
• Plans and participates in department open houses and events.

Skills

CRM systems

Microsoft Excel

Education

High school diploma

Job description

The University of Miami/UHealth Department Medical Student Education has an exciting opportunity for a full-time Sr. Program Coordinator to work in Miami, FL.

The Senior Program Coordinator provides administrative support to faculty and acts as a liaison between faculty, students, and other Universities. This position assists in the development, monitoring, and reporting of departmental budgets.

CORE JOB FUNCTIONS

Works closely with students to continuously evaluate their learning experience and improve quality and value of the program.

Registers students for courses using University procedures and systems.

Acts as an academic advisor for students in the program and as a career advisor for prospective and continuing students.

Develops strategic partnerships with external entities and organizations.

Creates monthly budget reports to ensure operations are within plan.

Assists with database maintenance and enrollment management.

Ensures administrative processes and associated forms for instructor services are completed in a timely manner.

Responds to various instructor requests and telephone, email, and internet submissions for all programs.

Prepares faculty payroll for the program.

Plans and participates in open houses for the department.

Adheres to University and unit-level policies and procedures and safeguards University assets.

Department Specific Functions

The Admissions Coordinator provides general support for the day-to-day operations in the Admissions Office. Moreover, the incumbent assists with the development, organization, and execution of Admissions programs to achieve its mission, goals, and objectives.

An employee in this position demonstrates familiarity with university policies and procedures and ensures compliance.

General Admissions Duties

Use established systems and tools proficiently to execute established admission policies and procedures.

Develop knowledge of admissions policies and provide exceptional customer service via telephone, e-mail, and on-campus visits as needed.

Manage relationships with prospective students including answering application questions while adhering to FERPA.

Admissions Committee & Selection

Provide administrative support to the Associate Dean of Admissions in the recruitment, onboarding, and training of a diverse admission committee.

Supports the scheduling of interviews for an average of 700 applicants and 100+/- faculty members of the admissions committee.

Facilitate scheduled interviews using multiple video conferencing and scheduling platforms.

Attend the admissions committee meetings and support with meeting recordings/meetings and communications as needed.

Recruitment, Retention, & Marketing

Assists with annual marketing, recruitment, and retention strategies.

Assist with planning, coordinating, and executing Second Look Events and Campus Tours

Support Manager of Admissions with annual review of marketing and communications.

Data & Systems Management

Assists the Enrollment Management Leadership team with data retrieval and analysis.

Collaborates with CaneLink IT specialist and MED IT programmer to ensure their systems are ready to receive new applications.

Works with the Director of Enrollment Management to recommend areas of improvement user platforms and implement innovative solutions.

Develop expertise in application management system to provide support and training to Admissions Committee.

Assist with training Admissions Committee members on system upgrades and processes.

Preferred Knowledge, Skills and Attitudes

Experience with Client Relationship Management (CRM) systems

Proficiency in Microsoft Excel and data management

The above statements are intended to describe the general nature and primary responsibilities of this job classification. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills, and abilities required for the job. This a job profile description and not all duties may be assigned to a specific position in each individual department. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

High school diploma or equivalent

Minimum 3 years of relevant experience

Skill in completing assignments accurately and with attention to detail.

Ability to analyze, organize and prioritize work under pressure while meeting deadlines.

Ability to process and handle confidential information with discretion.

Ability to work evenings, nights, and weekends as necessary.

Commitment to the University’s core values.

Ability to work independently and/or in a collaborative environment.

Proficiency in computer software (i.e. Microsoft Office).

Any relevant education, certifications and/or work experience may be considered.

#LI-NN1

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine.

As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean.

Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year.

Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care.

We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer.

Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status: Full time Employee Type: Temporary

The mission of the University of Miami is to transform lives through education, research, innovation, and service.

A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation.

The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs.

Visit welcome.miami.edu/about-um to learn more about our points of pride.

The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings.

Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults.

Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019.

The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022.

With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.

The University of Miami is an Equal Opportunity Employer.

Applicants and employees are protected from discrimination based on certain categories protected by Federal law.