Sr. Product Trainer

Gravity IT Resources; Weston (FL); Remote; USD 60,000 - 100,000; Full time

Job summary

An innovative firm is seeking a Sr. Trainer to educate clients and partners through virtual learning. This role requires expertise in Workforce Management products and the ability to deliver engaging training sessions. The ideal candidate will have over 5 years of experience in SaaS training, strong communication skills, and a proactive approach to problem-solving. Join a team dedicated to enhancing training methodologies and ensuring client satisfaction in a dynamic and supportive environment.

Qualifications

• 5+ years of experience in delivering SaaS software training.
• Proven experience in implementing Workforce Management product.

Responsibilities

• Deliver core product training in virtual environments.
• Collaborate cross-functionally to meet customer needs.

Skills

SaaS Software Training

Communication Skills

Problem-Solving Skills

Adaptability

Attention to Detail

Job description

To Apply for this Job Click Here

JOB TITLE: Sr. Trainer
LOCATION: Remote (EST only)
JOB TYPE: Contract

JOB DESCRIPTION: The Product Implementation Trainer will play a crucial role in educating our clients’ internals and partners through virtual learning settings. With a short ramp-up time, the trainer must possess in-depth knowledge of Workforce Management product to ensure effective end-to-end configuration based on customer analysis.

Responsibilities:

• Deliver core product training through instructor-led sessions in virtual environments, ensuring comprehensive understanding among internals and partners.
• Achieve high satisfaction results aligned with company goals and metrics, continuously improving training effectiveness.
• Self-motivate and take responsibility for:
  • Achieving and maintaining certification in specific courses.
  • Staying current on new products, industry trends, and customer training needs.
  • Performing administrative tasks promptly to support training activities and business operations.
  • Engage actively with internals and partners, addressing inquiries and providing expert guidance.
  • Collaborate cross-functionally to ensure the needs of customers, internals, and partners are met effectively.
  • Innovate to enhance team processes and organizational growth, contributing to the evolution of training methodologies.
  • Complete special projects and tasks as assigned, demonstrating flexibility and adaptability.

Qualifications:

• 5+ years of experience delivering SaaS software training in virtual classroom platforms and onsite environments.
• Proven experience in training or implementing the client’s Workforce Management Product.
• Strong adaptability to change, with the ability to pivot quickly when priorities shift.
• Ability to work both independently and collaboratively, influencing change and managing multiple commitments.
• Demonstrated high attention to detail and the ability to meet tight deadlines.
• Excellent communication and interpersonal skills, with a focus on building strong relationships with stakeholders.
• Strong problem-solving skills and a proactive approach to addressing challenges.

To Apply for this Job Click Here