Clinical Trainer & Product Specialist - Occupational Therapist (CHT) or CPO - Neuro
Department: Clinical
Employment Type: Full Time
Location: Remote, U.S.
Compensation: $88,000 - $92,000 / year
Description
The Clinical Trainer & Product Specialist is responsible for training and educating O&P (orthotic and prosthetic) practitioners as well as internal clinical staff in a variety of settings which may include clinic-based, residential, and the traditional classroom. This role involves developing and delivering training programs, conducting assessments, and ensuring that practitioners are equipped with the necessary skills and knowledge to provide both high-quality and safe orthotic care to patients, relating to the Myomo product line.
The ideal candidate is highly detailed with strongly developed organizational and communication skills. He/she will bring a depth of experience in the neurological field, and advocate for the highest standard of care. He/she will be acknowledged as both an excellent presenter and public speaker in a group setting, as well as a 1:1 trainer who isn't afraid to get more tactical and hands-on with our brace.
The Clinical Trainer & Product Specialist may work in cross-functional collaboration with other staff, healthcare institutions, educational organizations, and industry partners to enhance the competencies of O&P, and other clinical professionals.
Responsibilities
Curriculum Development:
- Design and develop training curricula for orthotic and prosthetic practitioners, incorporating the latest advancements for Myomo products.
- Create educational materials, presentations, and resources to support training programs for Myomo staff and partnering orthotists/prosthetists.
Training Delivery:
- Conduct hands-on training sessions, workshops, and in-person or virtual lectures for orthotic and prosthetic practitioners.
- Provide guidance on clinical techniques, patient assessment, and the use of Myomo orthotic products.
- Provides field training and observation on an ongoing basis.
- Demonstrates knowledge and serves as a clinical expert of Myomo product line.
Clinical Competency Assessment:
- Assess the clinical competence of orthotic and prosthetic practitioners through practical evaluations and written assessments.
- Provide constructive feedback to facilitate continuous improvement in clinical skills.
Technology Integration:
- Stay abreast of emerging technologies and trends in orthotics and myoelectric prosthetics.
- Integrate technological advancements into training programs to ensure practitioners are familiar with the latest tools and devices.
Collaboration:
- Work collaboratively with cross functional team members, healthcare institutions, academic partners, and industry partners to enhance training opportunities.
- Foster partnerships to facilitate access to cutting-edge resources and expertise.
- Provides clinical expertise with clinicians, engineering, product development and quality to improve Myomo products.
- Build and sustain credible business relationships with Myomo clients, therapists, patients, and physicians, and share product expertise accordingly.
- Identify, report, and advise of customer needs, product performance and potential sales opportunities to influence product improvement, service of accounts, and sales growth.
Professional Development:
- Facilitate ongoing professional development opportunities for orthotic and prosthetic practitioners.
- Encourage practitioners to stay current with all Myomo products and industry standards and best practices.
- Stay up to date on emerging technologies in the education and training industry to improve effective training techniques.
Documentation and Reporting:
- Maintain accurate records of training sessions, assessments, and participant feedback in a timely manner.
- Prepare reports on the effectiveness of training programs and make recommendations for improvements.
- Maintain CRM and patient documentation in a timely manner.
Quality Assurance:
- Implement, practice, and monitor quality assurance measures to ensure the highest standards of care for Myomo's products.
- Provide support and guidance in addressing any identified areas for improvement.
Other Duties:
- Identify, report, and advise of customer needs, product performance and potential sales opportunities to influence product improvement, service of accounts, and sales growth.
- Assist and support with various clinical duties as needed.
- Attend and participate in industry conferences and meetings as needed.
Requirements
- Minimum of a Bachelor's degree; advanced education may be preferred, with previous background in either sales or clinical education.
- Must possess orthotic, prosthetic, physical or occupational therapy (OT) licensure. Certified Hand Therapist (CHT) or Neuro certification would be a strong advantage.
- Preferred experience with myoelectric upper extremity prosthetics and/or upper extremity orthotics.
- Excellent interpersonal skills to build effective, lasting relationships with O & P partners, therapists, and clients.
- Must be well-organized and self-motivated, with integrity, initiative, and excellent verbal/written communication skills extending to public speaking and presentation formats.
- Polished, professional, and tactful conduct in all internal and external interactions.
- Strong problem-solving skills with the ability to adapt in an evolving environment with ease.
- Dedication to teamwork along with a strong commitment to clinical excellence.
- Ability to quickly master technology.
- Intermediate or advanced skills with applicable computer programs, including Microsoft Excel, Word, and PowerPoint.
- Ability to travel 50-75% in assigned territories (within US), with an average of 2-3 overnight stays a week.