Sr Product Manager - Ion Systems

Intuitive; Sunnyvale (CA); On-site; USD 140,000 - 180,000; Full time

Job summary

Ion Endoluminal is seeking a Product Manager to drive development, launch, and lifecycle management of robotic systems from study to commercialization. You will work with R&D, Manufacturing, Clinical, Regulatory, Quality, and Commercial teams to deliver products that meet patient and customer needs while balancing performance, usability, cost, and supply.

The role emphasizes cross‑functional leadership, data‑driven decision making, and clear product narratives to influence tradeoffs; primary

Qualifications

Responsibilities

• Own in-market product performance; improve adoption, utilization, and customer experience across clinical, operational, and commercial areas.
• Translate VOC, field insights, and post-market data into clear product requirements, priorities, and roadmap inputs.
• Lead PM contributions to SIOP: forecasting, SKU planning, allocation, end-of-life decisions, and launch ramp support.
• Identify and resolve product quality and supply issues with cross-functional teams.
• Cross-functional leadership; manage business, contract, and pricing systems.
• End-of-life recommendations and planning with cross-functional teams.
• Analyze market, customer, competitive, financial, and ops data to inform product decisions.
• Develop KPIs linking product performance to user needs and business outcomes.
• Partner with Finance on forecasting, lifecycle planning, and business cases.
• Integrate research insights into product positioning and value propositions.
• Articulate unmet customer needs and propose feature enhancements aligned with strategy.
• Define and evaluate solutions based on business requirements and impact.
• Develop product claims, messaging, pricing inputs, and launch strategies.
• Lead cross-functional teams to execute product rollouts, including pricing, timing, training, and system readiness.
• Drive US rollout readiness and execution with global support.
• Measure post-launch performance and feedback to drive improvement.
• Shape strategy and execution across product lines.
• Conduit between field teams and PM, providing actionable insights.
• Direct customer engagement: clinician interviews, site observations, and KOLs.
• Monitor literature, tech trends, and market dynamics.
• Contribute to roadmap by evaluating tradeoffs, risks, and opportunities.
• Conduct market research to inform roadmap and align stakeholders.

Job description

Job Description

Job Description

Primary Function of the Position

Product Managers play a critical role in Ion’s success by enabling cross‑functional teams to deliver differentiated, life‑changing products and solutions that improve patient outcomes and customer experience. The Product Manager, Ion Endoluminal is responsible for driving the development, launch, and lifecycle management of robotic systems from initial investigation to commercialization and through end‑of‑life.

Working across multiple product franchises and geographies, and in close partnership with R&D, Product Operations, Manufacturing, Clinical, Quality, Regulatory, and Commercial teams, this role serves as the central point of contact for downstream product management as well as bringing field insights into upstream investigations. The Product Manager ensures that products meet customer, clinical, and business needs while balancing performance, usability, cost, supply, and quality considerations.

Operating with moderate independence on complex, multi‑stakeholder initiatives, the Product Manager provides strategic input into portfolio and roadmap development, translates voice‑of‑customer and field insights into actionable product requirements, and crafts compelling, data‑driven product narratives to influence tradeoff decisions and stakeholder alignment. High attention to detail, strong organizational skills, and the ability to connect big‑picture strategy to disciplined execution are essential to success in this role.

This position reports to the Group Product Manager of Systems and acts as an advocate for capital equipment lifecycle excellence across the Ion endoluminal portfolio.

Essential Job Duties

Downstream Product Management

• Own in-market product performance, identifying opportunities to improve adoption, utilization, and customer experience across clinical, operational, and commercial dimensions.
• Translate voice‑of‑customer, field insights, and post‑market data into clear product requirements, prioritization recommendations, and roadmap inputs.
• Lead Product Management contributions to SIOP(Sales, Inventory, Operations Planning) processes, including forecasting, SKU planning, allocation decisions, phase in/phase out, end of life and launch ramp support.
• Proactively identify, prioritize, and drive resolution of product quality and supply issues in partnership with cross‑functional teams.
• Cross‑functional leadership, managing and preparing business, contract and pricing systems to support products.
• Product and component end of life recommendations, planning, analysis and execution with the cross‑functional team to include engineering and planning.

Business Analysis

• Analyze market, customer, competitive, financial, and operational data to inform product decisions, business, and pricing recommendations.
• Develop success metrics and KPIs that directly tie product performance to user needs and business outcomes.
• Partner with Finance to support forecasting, lifecycle planning, and business case development.
• Integrate qualitative and quantitative research insights into clear product positioning and value propositions.

Product Rollout and Launch

• Identify and clearly articulate unmet customer needs and propose feature enhancements or next‑generation solutions aligned with portfolio strategy.
• Define and evaluate product solutions based on critical business requirements and potential product impact.
• Develop product claims, messaging, pricing inputs, and launch strategies.
• Lead cross‑functional project teams to ensure execution of a smooth product rollout process, including product launch, inclusive of product pricing, product introduction timing, business/contract system development, product phase in/phase out, and internal and external training plans.
• Drive readiness and execution of product rollouts, primarily in the U.S., with support of global counterparts when applicable.
• Measure and communicate post‑launch performance, adoption, and customer feedback to inform continuous improvement.

Roadmap Development

• Shaping strategy and execution across multiple product lines and platforms.
• Serve as a conduit between field teams and product management team, providing actionable, real‑time insights.
• Conduct direct customer engagement, including clinician interviews, site observations, and KOL interactions.
• Monitor clinical literature, emerging technologies, and market dynamics impacting Ion endoluminal platforms.
• Contribute to roadmap development by evaluating tradeoffs, risks, and opportunities and building alignment across stakeholders.
• Conduct qualitative and quantitative market research to inform Ion’s product roadmap development by evaluating tradeoffs, risks, and opportunities and building alignment across stakeholders.