Sr. Product Manager, Collections & Recoveries (Web/Mobile)

Capital One; McLean (VA); On-site; USD 201,000 - 229,000; Full time

Job summary

Capital One is seeking a Senior Manager, Product Management to lead the Collections and Recoveries Web and Mobile experiences within the Card Customer Resiliency team in McLean, VA. You will manage two web teams and two mobile teams, shaping a customer-centric roadmap and delivering impact at scale.

You will partner with design, marketing, operations, compliance, analysts, and data scientists to envision the future CR experiences and align them with business goals while developing your

Qualifications

• Bachelor's or Master's degree in a quantitative field (Statistics, Economics, Analytics, CS, Engineering, or related).
• Bachelor's degree + 4 years of Product Management experience as an alternative.
• Experience translating business strategy into consumer digital products preferred.

Responsibilities

• Lead Collections and Recoveries web and mobile experiences with two web teams and two mobile teams.
• Partner with design, marketing, operations, compliance, business analysts and data scientists to shape the future CR experiences.
• Balance short-term needs with long-term strategic roadmap and manage cross-functional stakeholders.

Skills

Product management

People leadership

Stakeholder management

Team collaboration

Decision making

Education

Bachelor's or Master's in a quantitative field

Bachelor's + 4 years product management experience

Job description

Capital One is seeking a Senior Manager, Product Management to lead the Collections and Recoveries Web and Mobile experiences within the Card Customer Resiliency team in McLean, VA. You will manage two web teams and two mobile teams, shaping a customer-centric roadmap and delivering impact at scale.

You will partner with design, marketing, operations, compliance, analysts, and data scientists to envision the future CR experiences and align them with business goals while developing your