Sr Product Manager

Gravity IT Resources; Charlotte (NC); Remote; USD 100,000 - 130,000; Full time

Job summary

A leading company is seeking a Senior Product Manager to enhance their powersports digital experience. This fully remote role requires expertise in product management, UX principles, and collaboration with cross-functional teams. You'll drive product strategies that improve customer satisfaction and business performance while managing vendor relationships and ensuring accountability. Ideal candidates will have a passion for the powersports industry and a strong understanding of digital trends.

Benefits

Work from Home

Flexible Hours

Innovative Team Environment

Qualifications

• 5–8 years of product management experience with eCommerce.
• Demonstrated success managing web-based product roadmaps.
• Strong understanding of UX principles and digital customer behavior.

Responsibilities

• Own the vision, strategy, and roadmap for digital experience.
• Partner with teams to ensure alignment on goals.
• Define and track key performance indicators (KPIs).

Skills

Product Management

Communication

Stakeholder Management

UX Principles

Agile

Tools

Jira

Confluence

Job description

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Senior Product Manager –Digital Experience
Location: Fully Remote (Company based in Charlotte, NC)
Preferred Time Zones: Eastern or Central (Open to candidates in other U.S. states)
Overview:
We’re seeking an experienced Senior Product Manager to lead the strategy, execution, and optimization of our powersports websites and digital experiences. This role will be central to building customer-centric digital products that drive business KPIs, improve customer satisfaction, and create a seamless online-to-store journey.
You’ll work cross-functionally with store leadership, marketing, UX/design, eCommerce, analytics, and vendor partners to identify opportunities, gather feedback, and translate insights into actionable roadmaps. From driving performance improvements to overseeing vendor accountability, this role is key to delivering a best-in-class experience for powersports shoppers.
Key Responsibilities:

• Own the vision, strategy, and roadmap for the powersports digital experience across web and mobile platforms.
• Partner with store leaders, marketing, UX, ecommerce, and analytics teams to ensure alignment on goals and execution.
• Build and prioritize a product backlog of enhancements, features, and fixes that support growth, conversion, and guest satisfaction.
• Conduct regular testing, quality assurance, and validation of website functionality and user flows.
• Gather feedback from store teammates, customers, and other stakeholders to continuously improve digital touchpoints.
• Define and track key performance indicators (KPIs), using data to drive product decisions and optimize results.
• Manage relationships with third-party vendors, ensuring accountability for performance, uptime, and issue resolution.
• Stay current on digital trends, competitor experiences, and user expectations to inform product innovation.
• Foster a culture of experimentation and continuous improvement, including A/B testing and rapid prototyping.

Qualifications:

• 5–8 years of product management experience, ideally with eCommerce or customer-facing digital products.
• Demonstrated success managing web-based product roadmaps from discovery through launch and optimization.
• Experience working with cross-functional teams in a matrixed environment.
• Strong understanding of UX principles, analytics, and digital customer behavior.
• Excellent communication and stakeholder management skills—able to engage both technical and non-technical audiences.
• Familiarity with Agile/Scrum processes, product management tools (e.g., Jira, Confluence), and A/B testing platforms.
• Experience working with or managing vendors and external partners.
• Passion for powersports or retail industry experience is a plus.

Work Environment:

• This is a fully remote position.
• Preference for candidates located near Charlotte, NC, or within the Eastern or Central time zones to align with core business hours.
• Open to strong candidates in other U.S. time zones.

Why Join Us:

• Play a pivotal role in transforming the digital experience in an exciting, fast-paced vertical.
• Be part of a team that values innovation, collaboration, and customer obsession.
• Work on products that directly impact customer experience and business performance.

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