Sr. Product Designer

Amazon Robotics; North Reading (MA); On-site; USD 140,000 - 190,000; Full time

Job summary

Amazon Robotics is seeking a senior design professional to craft technician-facing diagnostic tools and physical touchpoints for robotic systems in live fulfillment environments. The role requires shaping interaction patterns for gloved hands and limited downtime, and leading field research with warehouse technicians to inform design decisions.

You will build reusable design patterns across multiple robotics programs, influencing product roadmaps with field-grounded user insights and a broad,

Qualifications

• Senior UX or product design experience with a strong portfolio.
• Field research, ethnography, usability testing, and prototyping experience.
• Comfort designing across digital interfaces and physical or environmental touchpoints.
• Ability to influence product roadmaps with field-grounded user insights.

Responsibilities

• Design technician-facing diagnostic tools and physical-environment touchpoints for robotic systems.
• Define interaction patterns that work when users have gloved hands, tools in hand, and limited downtime.
• Run field research with product partners and technicians on warehouse floors.
• Build reusable design patterns across multiple Amazon Robotics programs.

Skills

Senior UX or product design

Field research

Ethnography

Usability testing

Prototyping

Interaction design

Cross-domain design

Job description

What the role actually is

This is a senior design role inside Amazon Robotics' Robotics Experience Design team. The work spans the screen-based diagnostic tools technicians use, the physical labels and panels they touch, and the spatial workflows they navigate on a fulfillment floor.

The listing is useful because it treats robotics UX as more than a dashboard. Amazon is asking for someone who can map a full service journey: alert, diagnosis, physical access, repair, confirmation, and recovery.

What you would work on

• Design technician-facing diagnostic tools and physical-environment touchpoints for robotic systems
• Define interaction patterns that work when users have gloved hands, tools in hand, and limited downtime
• Run field research with product partners and technicians on warehouse floors
• Build reusable design patterns across multiple Amazon Robotics programs

What they are asking for

• Senior UX or product design experience with a strong portfolio
• Field research, ethnography, usability testing, and prototyping experience
• Comfort designing across digital interfaces and physical or environmental touchpoints
• Ability to influence product roadmaps with field-grounded user insights

Why this one is worth a look

This is one of the cleaner examples of a true human-robot interaction design job at industrial scale. The user is not an abstract "operator"; it is a technician working inside a live fulfillment environment where every failed interaction costs time. For designers trying to move from screen UX into robot experience design, this is exactly the kind of bridge role to watch.