Sr. Practice Assistant MGB Cancer Institute

Mass General Brigham Health Plan, Inc.; Newton (MA); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Free parking on site

Job summary

Mass General Brigham is seeking a Sr. Practice Assistant to join the Newton-Wellesley team. You will coordinate patient scheduling and work closely with clinical and administrative colleagues to ensure efficient clinic operations.

You will play a pivotal role in delivering excellent patient experiences with strong MS Office skills and a focus on timely, accurate communication. This is a 100% on-site role with standard weekday hours and on-site parking.

Qualifications

• High School Diploma or equivalent required.
• 3–5 years of office experience preferred.
• Strong MS Office and communication skills are essential.

Responsibilities

• Coordinate patient scheduling across clinical teams.
• Partner with clinical and administrative staff to optimize flow.
• Support seamless clinic operations and access to care.
• Provide accurate communications and timely updates to patients and providers.
• Maintain organized documentation and records for the clinic.

Skills

MS Office

Office administration

Time management

Communication skills

Multitasking

Education

High School Diploma or Equivalent

Tools

Outlook

Word

Excel

PowerPoint

Job description

Site:

The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Join the Ever-Expanding Mass General Brigham Cancer Institute. The MGB Cancer Institute is growing rapidly, and we’re seeking dedicated and experienced Practice Assistants to join our Newton-Wellesley team. This is an exciting opportunity to play a vital role in the patient care experience at one of the nation’s leading academic health systems. As a Sr. Practice Assistant, you’ll provide expert coordination of patient scheduling while partnering closely with both clinical and administrative members of our interdisciplinary teams. Your work will help ensure seamless access to care, efficient clinic operations, and an exceptional experience for every patient and provider you support. This role is 100% on-site, Monday-Friday, 8:30am-5pm. Free parking available on site.

Qualifications

Education High School Diploma or Equivalent required. Can this role accept experience in lieu of a degree? No.

Experience

3-5 years office experience required.

Knowledge, Skills and Abilities

• Strong technology and MS Office skills – Advanced Outlook, Word, Excel, PowerPoint
• Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.
• Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.
• Communicating effectively in writing as appropriate for the needs of the audience and Talking to others to convey information effectively.
• Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.
• Managing one's own time and the time of others.
• Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.
• Ability to proofread and edit written documents.

Additional Job Details (if applicable)

Remote Type Onsite

Work Location 2014 Washington Street

Pay Range $19.37 - $27.71/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.